One of my clients cannot login to web mail or use outlook to retrieve email. All the user-names and passwords are correct. I have white listed him on the server. But he cannot login.
I am getting smtpauth) Failed SMTP AUTH login from [url removed, login to view] (GB/United Kingdom/[url removed, login to view]): 5 in the last 300 secs - *Blocked in csf* [LF_SMTPAUTH] (I have changed the ip address for security reasons.
I require you to talk me through (Skype IM)
Should take no longer than an hour.