Tier 2 Technical Support

Kapalı İlan edilme: 6 yıl önce Teslim sırasında ödenir
Kapalı

About this Job:

What you need for this position and experience supporting the following is required:

· Excellent communication both verbal and written

· Team player who can also work independently

· Multi-OS environment Support

· Network administrator

· Help\Support Desk Documentation

· Desktop Support

· On-call and after hours support

· RAID/Drive Support

What you will be doing:

• Create and maintain client support and support documentation database

• Continual ability to deal with large volume of technical support tickets.

• Retain excellent product knowledge across all product areas.

• Stay current with any fixes or enhancements within the product.

• Understand time management and working to meet our SLA.

• Communicate clearly with clients and help build relationships with clients.

• Build cross-team relationships.

• Collaborate with team members to troubleshoot in multiple environments and infrastructure (Front and Backend server, programming, RAID support, database and directory services)

Job Type: Full-time

Teknik Destek

Proje NO: #16200004

Proje hakkında

4 teklif Uzak proje Aktif 6 yıl önce

Bu iş için 4 freelancer ortalamada $15/saat teklif veriyor

arveeindigo

Hello Sir, I have viewed your job posting and I'm very much interested on this kind of task because it had been my work in numerous projects in other freelancing sites successfully, and I'm quite comfortable doing t Daha Fazla

$12 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
nikulprajapati

Dear Hiring Manager, I’d like to be considered for your Project. I’m a System Administrator with a strong background With Installing, Migrating, Configuration of Windows Server, MS 365, Exchange Server, PowerShell sc Daha Fazla

$14 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
pohema1987

Hello, I will like the role of desktop support, kindly contact me.

$13 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
muralikrishna999

I am ITIL Certified and have SAP and Lotus Notes Certifications. In my 9 years of career on paper, I have 4-5 years in Technical Support with IVY Comptech and IBM. My last role with IBM was that of Sr. Technical Ana Daha Fazla

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0