Please refer to the attached document. In your response please demonstrate that you have (a) in depth knowledge of the latest call center industry research - specifically related to measuring and monitoring performance, and (b) practical experience implementing performance measures in 200+ seat call centers.
Please also attach an example of a report that you have recently produced.
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In my understanding, This project is best suited for technical person rather writers only. Expert IT professional is here with more than 06 years work experience. I wrote several technical [url removed, login to view] copy paste wo Daha fazlası