this is a simple project.
I require a script to be added to the lotus notes mail template to prompt the user to fill in the "Memo" form and send an email directly to another mail box with specific information using dialog box.
1. Click the source as a button - the button will reside in the "inbox" folder.
2. user is prompted with a listbox for:
Subject - select the subject "password reset", "Lotus Notes", "Laptop", "replication" (more will be added later)
3. Body - populated by the user as to the problem issue
4. MailSend- "helpdesk".