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I run an online business and need someone who can professionally handle all incoming customer chats from home. Your main task is to respond promptly, answer questions clearly, and keep every conversation friendly and solution-oriented so our buyers feel valued and informed. I am looking for a freelance professional who: • Works entirely online from a stable internet connection. • Can type quickly and accurately in Bahasa Indonesia (English is a plus). • Maintains a calm, helpful tone even when facing repetitive or difficult queries. • Keeps simple logs of common issues and flags anything that needs my direct attention. Typical volume is moderate—expect bursts during promotions—so good time management is essential. If you have prior experience in live-chat support, e-commerce, or social-media messaging tools, please mention it when you bid. Let me know your available hours, the platform(s) you are comfortable with (WhatsApp, Instagram DM, website chat widgets, etc.), and how you prefer to structure milestones. I look forward to working with a reliable virtual chat agent who helps convert questions into satisfied customers.
Proje No: 40041701
33 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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33 freelancer bu proje için ortalama $492 USD teklif veriyor

Dear Sir, With over 15 years of proven success as a Virtual Assistant and Project Manager, I bring deep expertise, precision, and a commitment to delivering high-impact results. I specialise in Web Project Management, Social Media Management, Automation, and Executive Virtual Assistance, offering fully tailored solutions that align with your goals. As a PMP-certified professional, I ensure every project runs seamlessly with strong focus on quality assurance, workflow optimisation, and timely delivery. My technical background in Mobile App Development further enhances my ability to manage digital projects end-to-end. I also provide expert support in ChatGPT/AI workflows, data entry, research, and content optimisation. My toolkit includes WordPress, Drupal, JIRA, ClickUp, Markup, Slack, Loom, Salesforce, and leading SEO platforms like RankMath, Google Analytics, Ahrefs, Surfer, and Ubersuggest. Whether you need ongoing support or a dedicated professional to handle a short-term challenge, I’m here to bring reliability, creativity, and efficiency to your project. I would be delighted to discuss how I can help you achieve outstanding results. Best regards
$500 USD 7 gün içinde
6,7
6,7

With my expertise in virtual assistance and customer support, I am confident that I am the perfect fit for your remote chat support role. Being someone who works solely online, I have the necessary internet connection to be available whenever you need me. Additionally, with my speedy and accurate typing abilities in Bahasa Indonesia (as well as English), your customers won't need to wait long for helpful responses. One of the key strengths I bring to the table is maintaining a calm and helpful tone even amidst challenging situations. Overcoming adversity is what drives businesses forward and I understand the importance of turning even difficult conversations into constructive ones. Furthermore, due to my experience in other fields like social media management, I have a clear understanding of how to keep excellent records of all conversations- ensuring nothing gets missed or overlooked.
$500 USD 1 gün içinde
2,7
2,7

Halo, saya tertarik membantu menangani chat pelanggan bisnis Anda. Saya terbiasa merespons dengan cepat, ramah, dan jelas di berbagai platform seperti WhatsApp dan Instagram DM. Saya dapat menjaga komunikasi tetap profesional, mencatat pertanyaan umum, serta memberi tahu Anda jika ada isu penting. Saya fleksibel soal jam kerja dan siap mendukung peningkatan kepuasan serta konversi pelanggan. Siap mulai kapan saja. Terima kasih!
$255 USD 1 gün içinde
0,0
0,0

Hi, I am Reema Malita Rodrigues. I am new to the project. I have a good internet connection. I can type fast and have good fluent English.
$500 USD 7 gün içinde
0,0
0,0

I bring strong customer service experience, having worked at McDonald’s where I learned the importance of patience, clear communication, and problem-solving. Currently, I am employed as a telecaller, handling international clients in the UK through VOIP, managing emails, and maintaining records using Google Sheets and Excel. My role requires professionalism, adaptability, and empathy, which I consistently deliver. I am confident in my ability to provide excellent remote customer chat support, ensuring clients feel valued and understood. Beyond technical skills, I believe in treating people with respect and kindness, which builds trust and long-term relationships.
$500 USD 7 gün içinde
0,0
0,0

With over 15 years of experience in the human resources field, I have garnered exceptional skills in customer support, telephone handling, and time management—attributes that undoubtedly showcase my ability to excel in your project. As an HR specialist, I’ve been a relentless advocate for providing exceptional employee support and service. This emphasis on service is applicable to any customer-facing role like the one you're offering. Throughout my professional journey, I've honed my typing speed and accuracy which allows me to process information quickly and respond promptly—a vital skill for a chat-based support role. Additionally, I'm not new to handling repetitive or difficult queries. Having dealt with diverse employee benefits issues on a daily basis, I have learned to maintain a calm and helpful tone. I am knowledgeable in various platforms such as WhatsApp, Instagram DM, and website chat widgets as well as capable of maintaining concise logs of common issues for potential issue escalation. In terms of availability and milestone structure, I propose flexible working hours and transparent reporting to ensure utmost service efficiency. Partnering with me means entrusting your business' reputation with someone genuinely dedicated to transforming inquiries into satisfied customers.
$500 USD 7 gün içinde
0,0
0,0

Hi I'm Shamoon In my current role as an eCommerce Manager, I handle end-to-end order workflows—including: -Verifying orders -Packing and dispatching 50+ orders per day, -Coordinating with logistics, -Maintaining accurate stock levels -Full-time customer support across multiple channels -Prepare operational and sales reports using Google Sheets -Work extensively with Shopify and WooCommerce. I've worked with both India based and UAE based clients, Being resourceful, Multitasking and delivering my best service with proper time and deadlines make me complete finisher. Open to opportunities as e-commerce manager, virtual assistant, Customer Support, Administrative Assistant, Account Management Co-ordinator. Let's connect if you are looking for someone who is a complete finisher, resourceful and ready to join in no time !
$250 USD 7 gün içinde
0,0
0,0

Hello, I am interested in helping you manage all incoming customer chats for your online business. I can work fully online, reply quickly, and maintain a friendly, solution-focused tone in every conversation. Even though Bahasa Indonesia is not my first language, I will ensure accurate and professional Indonesian replies by using a real-time translation workflow. You will always get fast, clear, and customer-friendly responses. What I can do for you: Handle customer chats on WhatsApp, Instagram DM, Facebook, or website chat. Respond politely, calmly, and professionally to all inquiries. Provide accurate product information and help convert questions into sales. Keep simple logs of repeated issues and notify you immediately of anything important. Manage peak chat hours during promotions. Availability: Flexible hours — I can adjust to your business schedule. Milestone / Payment: Weekly or monthly — whichever you prefer. I’m reliable, detail-oriented, and fully committed to giving your customers a smooth, positive experience. I look forward to working with you. Thank you.
$500 USD 7 gün içinde
0,0
0,0

Hello, Im Aprilya Im an indonesian person who loves my job as a virtual asisstant on customer base. My experience as a sales admin for about 2 years taught me how to handle customer wisely and having customer satisfied from my information. I can help you handling your customer and answer every qustion cleary in a good way. I can speak in Bahasa and English both written and speaking. If you interest with me please send me a feedback soon. Thankyou
$500 USD 7 gün içinde
0,0
0,0

I am the best candidate for this project because I value anyone time I am the best candidate for this project because I am fluent in both Hindi and English, allowing me to communicate clearly with a wide range of customers.
$500 USD 7 gün içinde
0,0
0,0

Hello, I am very interested in the Virtual Chat Agent position for your online business. I have experience handling live chat support, e-commerce inquiries, and social media messaging, ensuring that every customer feels valued and well-informed. I type quickly, accurately, and can communicate clearly in English while maintaining a calm, helpful tone even during repetitive or challenging queries. I can keep simple logs of common issues and flag anything that requires your direct attention. I am familiar with platforms like WhatsApp, Instagram DM, and website chat widgets. I have a stable internet connection, strong time management skills, and can handle moderate chat volumes efficiently, including during promotional bursts. I am flexible with work hours and ready to start immediately.
$250 USD 7 gün içinde
0,0
0,0

Rápido, organizado e focado em resultados. Ofereço digitação, atendimento via WhatsApp e apoio em redes sociais com total dedicação.
$500 USD 7 gün içinde
0,0
0,0

I am a dedicated and reliable part-time freelancer who focuses on accuracy, timely delivery, and clear communication. I carefully follow instructions, learn quickly, and always give my best to ensure quality work. I am committed to meeting client expectations and providing consistent, dependable results.
$500 USD 7 gün içinde
0,0
0,0

- Name: Rosdiana - Position: Virtual Assistant - Experience: 2 years as a virtual assistant, managing social media, creating content, and handling administrative tasks - Skills: Time management, effective communication, technology proficiency, and creativity - Education: Bachelor's in Management
$500 USD 7 gün içinde
0,0
0,0

I always know how instagram market work nd online market work nd i also know to deal with people nd how to give them satisfied answer im calm person so you no need to worry about replies from my side you can rely on me
$750 USD 7 gün içinde
0,0
0,0

Hello, I hope you are doing well. My name is Endry, and I am excited to submit my proposal for the Remote Customer Chat Support position. I have strong experience in online customer service, including handling live chat inquiries, resolving customer concerns, and providing clear, friendly, and professional communication. I am skilled at multitasking, managing multiple chat windows at once, and maintaining accuracy while working efficiently. I’m highly dependable, detail-oriented, and comfortable working with various CRM and support tools. I always aim to deliver a positive customer experience by responding quickly, understanding customer needs, and offering helpful solutions. I am available to work remotely, adapt to different time zones, and learn new systems or processes quickly. I would be happy to contribute to your team and help maintain high customer satisfaction. Thank you for considering my application. I look forward to the opportunity to work with you. Best regards, Endry
$500 USD 7 gün içinde
0,0
0,0

Olá tenho experiência e facilidade no atendimento ao cliente. Sou comunicativa, paciente e sempre busco oferecer um atendimento educado, claro e eficiente. Gosto de resolver problemas, ouvir as necessidades das pessoas e entregar um serviço que deixe o cliente satisfeito e bem acolhido.
$500 USD 7 gün içinde
0,0
0,0

You're looking for Professional virtual assistant, and my demonstrated ability to deliver indepth reports and spreadsheet demonstration through Professional,ethical and prompt makes me the ideal candidate, just as I did for Gobrix as an outsourcer. I'm passionate about Customer Servicesand bring self-management and proactive communication to ensure smooth execution. As a result, I'm more than just a task-doer; I'm a reliable team member.
$300 USD 5 gün içinde
0,0
0,0

I am a data analyst with a strong ability to transform complex data into clear, actionable insights. I combine analytical thinking with hands-on experience in data cleaning, visualization, and statistical analysis. Skilled in tools such as Excel, SQL, Python, and Power BI/Tableau, I focus on identifying trends, optimizing processes, and supporting data-driven decision-making. I enjoy solving problems, improving reporting workflows, and communicating findings in a way that is easy for both technical and non-technical audiences to understand.
$700 USD 1 gün içinde
0,0
0,0

Hello, I am excited to apply for the Remote Customer Chat Support position. With strong communication skills, a calm and friendly approach, and experience assisting customers in digital environments, I am confident in my ability to provide exceptional support to your clients. I have a proven track record of handling customer inquiries through live chat, email, and messaging platforms. My strengths include quick and accurate responses, problem-solving, and maintaining professionalism even in challenging situations. I understand the importance of creating positive customer experiences and representing your company with empathy, clarity, and efficiency. I can assist with: Responding promptly to customer questions through chat Troubleshooting basic issues and guiding customers step-by-step Providing accurate product/service information Escalating complex cases when necessary Documenting interactions and maintaining organized records Delivering support that reflects your brand’s tone and values I am detail-oriented, tech-savvy, and able to multitask across systems without compromising quality. I take pride in resolving issues quickly and ensuring customers feel heard and valued. I’m also comfortable adapting to new tools, scripts, and workflows. I would appreciate the opportunity to join your team and contribute to a seamless, supportive customer experience. Thank you for considering my proposal—I look forward to discussing how I can support your organization.
$500 USD 7 gün içinde
0,0
0,0

Tarakan, Indonesia
Ara 6, 2025 tarihinden bu yana üye
$250-750 USD
$250-750 USD
$2-8 USD / saat
$2-8 USD / saat
$15-25 USD / saat
₹1250-2500 INR / saat
$250-750 USD
€12-18 EUR / saat
₹600-1500 INR
$30-250 CAD
$15-25 USD / saat
$250-750 USD
$2-8 USD / saat
$10-30 USD
$2-8 USD / saat
$15-25 CAD / saat
£20-250 GBP
₹18000-20000 INR
₹750-1250 INR / saat
$250-750 USD
₹100-400 INR / saat
$250-750 USD