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I’m assembling a flexible pool of freelance trainers who can deliver engaging customer-service programs in Bangalore as well as other Indian cities. The assignment blends live classroom facilitation with virtual sessions, so you should be equally comfortable energising a room and driving interaction over Zoom or Microsoft Teams. Scope of the engagement You will design and run short-format modules that sharpen three core abilities: communication skills, problem-solving techniques and product knowledge transfer. Content must be adapted to the client’s industry context and backed up with real-world demos, role-plays and scenario-based activities. I’ll provide high-level learning objectives; you turn them into participant-ready slide decks, hand-outs and quick reference guides. Key expectations • Facilitate hybrid cohorts (typical mix: one in-person day in Bangalore or the target city, followed by two virtual follow-ups). • Build concise facilitator notes and a learner workbook for each module. • Capture pre- and post-training feedback so we can measure improvement in call-handling accuracy and first-contact resolution. • Coordinate basic A/V needs on-site; remote sessions must run smoothly on common platforms such as Zoom, Google Meet or Teams. Acceptance criteria 1. Agreed syllabus covering communication, problem-solving and product knowledge is signed off before delivery. 2. Minimum 90% participant completion rate and average satisfaction score of 4/5 or higher on standard feedback forms. 3. Post-training summary report submitted within five working days. If you have a track record of customer-service facilitation and the ability to travel on short notice, I’d love to review sample slide decks or recordings of past sessions. Let’s discuss city schedules and confirm the first rollout in Bangalore.
Project ID: 40529218
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Active 5 days ago
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7 freelancers are bidding on average ₹37,143 INR for this job

Hello Dear, I am Jagmohan Kumawat, a multidisciplinary digital expert with 5+ years of experience building luxury websites, mobile apps, digital marketing, automations, intelligent systems and high impact creative assets. My focus is always on delivering results with precision, style and longterm scalability. Signature Excellence • Luxury Websites & Web Systems • iOS & Android Mobile App Development • Custom API Integrations • Advanced Workflow Automation & AI Systems • Salesforce CRM Setup, Flows & Cloud Integrations • Professional Branding & UI/UX • Social Media Content & Digital Strategy • E-Commerce Systems & Automation • Premium Video Creation & Cinematic Editing Technology & Creative Mastery Node.js | React | Laravel | WordPress | PHP | JS | Shopify | Android/iOS | Salesforce Cloud | CRM Automations | REST APIs | Firebase | AI Solutions | Figma | Adobe Suite (Illustrator, Photoshop, Premiere Pro, After Effects) Canva Pro | AutoCAD | Motion Graphics & AI Video | Digital Marketing | Content Writer | SEO/SMO I’m ready to take your project forward with precision, creativity and technical excellence. Feel free to share more details. I will prepare a customize plan for your exact needs. Best Regards Jagmohan Kumawat
₹25,000 INR in 7 days
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Hello, I am interested in your Daily Sales Record project. I am ready to work carefully and accurately. I can follow instructions, enter data correctly, and deliver the project on time. Although I am new on Freelancer, I am motivated and committed to providing quality work. I would be grateful for the opportunity to work with you. Thank you for your considerationHello, I am interested in your Daily Sales Record project. I am ready to work carefully and accurately. I can follow instructions, enter data correctly, and deliver the project on time. Although I am new on Freelancer, I am motivated and committed to providing quality work. I would be grateful for the opportunity to work with you. Thank you for your consideration
₹120,000 INR in 7 days
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ONLINE WRITING PROPOSAL My name is Elly Odhiambo, and I am a dedicated and hardworking writer with strong communication and research skills. I am interested in providing high-quality online writing services, including article writing, blog writing, academic assistance, content creation, proofreading, and data entry. I am committed to delivering original, well-researched, and error-free work within the agreed deadlines. My goal is to meet client expectations through professionalism, attention to detail, and excellent customer service. My strengths include: - Strong written and spoken English - Good research and analytical skills - Timely delivery of assignments - Ability to follow instructions accurately - Commitment to quality and client satisfaction I am eager to work with individuals and organizations that require reliable writing services. I look forward to building long-term professional relationships and contributing to the success of your projects. Thank you for considering my proposal. Sincerely, Elly Odhiambo
₹25,000 INR in 7 days
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Hello, I'm excited about the opportunity to support your project in assembling a pool of freelance trainers for hybrid customer service training in Bangalore and other Indian cities. To deliver engaging programs, I will design and facilitate short-format modules focusing on communication skills, problem-solving techniques, and product knowledge transfer. I will adapt content to the industry context, incorporating real-world demos, role-plays, and scenario-based activities. I will create participant-ready slide decks, hand-outs, and quick reference guides based on provided learning objectives. Deliverables: - Facilitate hybrid cohorts with one in-person day and two virtual follow-ups. - Develop facilitator notes and learner workbooks for each module. - Collect pre- and post-training feedback for performance measurement. - Ensure smooth A/V coordination for sessions on platforms like Zoom, Google Meet, or Teams. Turnaround Time: Sample slide decks or recordings can be shared promptly for review. One genuine question: What is the approximate duration of each short-format module? Looking forward to working together on this.
₹15,000 INR in 7 days
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Hello, I would be interested in supporting your customer-service training initiatives. I have experience creating engaging training materials and delivering structured learning programs focused on communication skills, problem-solving, and customer experience improvement. I am comfortable facilitating both in-person and virtual sessions, adapting content to different industries, and incorporating role-plays, real-world scenarios, and interactive activities to maximize participant engagement. I can also develop participant-ready slide decks, facilitator guides, learner workbooks, and post-training reports aligned with your objectives. I understand the importance of measurable outcomes and can support feedback collection, performance tracking, and continuous improvement throughout the training process. I am available to discuss schedules, delivery expectations, and the first rollout in Bangalore. I look forward to learning more about your requirements. Best regards, Fariz Ridzuan
₹25,000 INR in 7 days
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I am interested in the project that you are working on with your team. I would like to discuss the project with you in more detail with an alternate method of production and deployment. Please DM me for more details.
₹12,500 INR in 14 days
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Delhi, India
Member since Jun 21, 2026
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