İptal Edildi

Help with customer support

Seeking full-time (~40 hours, 10am-6pm PDT preferred) employee for customer service involving the sale and setup of wordpress websites.

We are looking for a friendly edition to our staff to help clients get their websites just the way they want them. The websites are all setup and you will just need to make changes to the content as requested by the client. For the most part it is straightforward customer service but experience with content management is important.

Typical tasks include:

- following up with prior sales to encourage them to get their website "launch-ready"

- helping a client register a domain name

- taking a word document of new content and replacing existing existing corresponding pages in wordpress

- accepting inbound sales calls (Answering general questions about our product and capabilities as well a processing an incoming order. No cold calling or quotas, just assisting those already interested in buying.)

- adding new pages from Word or PDF files

- uploading images to Media gallery and adding them to pages

- uploading PDF files to media gallery and linking via pages or menus

- reorganizing menu items

- customize client layout colors using simple hex color selectors within our custom theme builder

- customize client layout format using simple dropdown selectors within our custom theme builder

- updating google maps

- resizing large photos sent by clients to be more reasonable display sized

- helping clients locate a desirable stock photo for their website

- answering phone calls from clients and fielding general questions about what can be changed on their website

Please let us know any experience you have with Wordpress or other CMS programs. Intermediate knowledge of SEO and domain names is a plus.

Experience with Salesforce CRM is a plus.

If this position interests you please fill out our candidate profile:

[url removed, login to view]

Honestly, be honest. We are looking to learn about you and do not have very specific answers in mind. We know who will be a good fit. We have several roles open so you don't have to be able to do everything.

Hours per week: 40

10am-6pm preferred.

Telecommuting position.

Learn new skills with a small but established tech company.

Help small business owners grow their business with a website.

Never a dull moment.

Beceriler: Müşteri Desteği, Telefon Desteği, Sanal Asistan, Web Sitesi Yönetimi, WordPress

Daha fazlasını gör: you don t need a crm, wordpress websites for sale, wordpress updating service, wordpress theme setup service, wordpress register menu, wordpress customer service phone, wordpress builder theme, wordpress builder service, what is sales support, what is salesforce crm content, what can a virtual assistant help you with, we are looking for seo staff, virtual tech support, virtual help word processing, virtual employee com, virtual business support, virtual assistant word processing, virtual assistant for small business, virtual assistant customer service questions, virtual assistant company profile, virtual assistant company names, theme wordpress builder, tech support service, tech support company, tech support business

İşveren Hakkında:
( 0 değerlendirme ) United States

Proje NO: #6523968

1 freelancer is bidding on average $11 for this job


Good Day: I would like to be part of your work team; I have more than 12 years of experience in different areas as technical support, customer service, data entry and collection, graphical design, translation and o Daha Fazla

$11 USD / saat
(0 Değerlendirme)