Hello Hiring Manager,
Hope you are doing well.
I absolutely love to earn your business. I'm a Graduate, self-motivated, hardworking, team player, self-starter, quick learner, well organized, multi-tasker, research expert, passionate about technology & able to work towards a deadline.
Total 10 years experience with 7 years in B2B Remote Customer Support & Operation Manager for ( Enterprise Software Application, BPO, Web services, E-commerce, Digital Marketing, SEO, SEM, PPC, Social Media & Telecom companies) to (US, Canada & Aus). (Expert in Inbound & Outbound calls, Acquisition of New Business Accounts, Chat Support, Team Management, IT Project: Enterprise Application Software - Project Marketing & Bidding Management, Business Development by communicating with C Level Executives, SOW, RFP etc. CRM, Email Marketing, Online Research, Corporate communication, Lead Generation(LinkedIn Management, Zoominfo & other sources etc), Live Chat, Appointment setting, Data Management & Scraping, Client Relationship Management, Office Management, Business mail etiquette & Schedule Management).
Excellent in Administrative skills, US English (both Written & spoken), Social Media Management, Computer savvy- Familiar with Google Docs, Spreadsheet, Google Suite, Trello, Slack, Skype, Evernote, ZOHO CRM, Cloud Management, Office 365 & Outlook.
Looking forward to a long-term relationship.
Best Regards,
Subhomoy Sengupta (Steve)