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Customer Service Assistant for e-commerce business (Customer Service, Order Placement, Communication with Suppliers, Shopify, Dropified)

Hi,

We need a Customer Service Assistant for our e-commerce business. Fluency in English is a must.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a university master's degree who is Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available min 3-4 hours per day.

The initial main tasks are:

- Place orders with system online (Shopify and Dropified)

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Customize description on e-commerce platform - Shopify (HTML knowledge required)

- Manage E-commerce platform (Shopify)

- Maintain of Social Media and moderate comments (FB and Instagram)

- Write product description

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.

MUST:

- Must be internet and tech savvy

- Must have a Master's degree in a relevant field (Computer Science, Business, Marketing...)

- Must have a minimum of 2-3 years of work experience

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

- Must have experience with Shopify and Dropified

GOOD TO HAVE:

- Knowledge in image or video editing is a plus

- Knowledge of shopify, dropified and aliexpress is a plus

- Good copywriting skills and marketing experience

- Photoshop or Illustrator skills

- Experience in project management

- Speak Chinese

PERSONALITY

- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Saturday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will hire full-time.

Thanks,

Regards,

Beceriler: Müşteri Hizmetleri, Sipariş İşleme, Shopify, Social Media Management, Sanal Asistan

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İşveren Hakkında:
( 24 değerlendirme ) Hong Kong, Hong Kong

Proje NO: #19438286

Bu iş için 16 freelancer ortalamada $5/saat teklif veriyor

jkaranm

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Customer Service Assistant for e-commerce business because its one of our s Daha Fazla

$8 USD / saat
(38 Değerlendirme)
7.8
itsmugunthan

Hi David! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well-established US and European companies and I'd love to provide you wit Daha Fazla

$8 USD / saat
(42 Değerlendirme)
6.5
exelentshakil

Hey, I have gone through your job posting and become very much interested to work with you. I'm a verified freelancer here. I can give you 24/7 support and able to start work from now :) I have already complet Daha Fazla

$5 USD / saat
(53 Değerlendirme)
6.3
sarbjeet911

Hello, I have more than 5 year experience to manage multiple online store. I have done Bachelor in Information Technology . Message me to discuss more about the project . Thank you Maninder Singh

$5 USD / saat
(3 Değerlendirme)
5.3
TechNamrata09

Hi, Data Entry CV: [login to view URL] #Virtual Assistant CV: [login to view URL] #Recently Managed Shopify Store : www.c Daha Fazla

$5 USD / saat
(7 Değerlendirme)
4.7
ginne24

Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I woul Daha Fazla

$5 USD / saat
(13 Değerlendirme)
4.3
sparkingboy2010

Hi, I'm expert in Shopify. I have reviewed your job description as well and very confident to handle this project perfectly. Understood your all requirements. I have done many projects like this. I can help yo Daha Fazla

$5 USD / saat
(12 Değerlendirme)
4.5
Aishoo15

Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 4 years experienced Virtual Assistant and customer service agent I have been working fo Daha Fazla

$5 USD / saat
(3 Değerlendirme)
1.4
Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e Daha Fazla

$10 USD / saat
(2 Değerlendirme)
1.2
karanshlizzard

I request you to offer me this project as I want to build my reputation in freelancer.com and in a serious need of some cash. Therefore, there is no question of unprofessional work. I assure you that the work will be c Daha Fazla

$5 USD / saat
(1 Yorum)
0.8
sumitdodeja1

Dear, I will give you Social Media Marketing for 2 Usd/hr. I will provide you with very high-quality work. Please assign this project to my team. I assure you that you will be delighted with the amazing results w Daha Fazla

$2 USD / saat
(1 Yorum)
0.7
skahsanarifus

Hello Sir, I am very much interested in your project and I am 100% confident to complete this job or project accurately in time because I have done some same project in past. Please ignore the proposed bid amount an Daha Fazla

$2 USD / saat
(1 Yorum)
0.0
excelsiorfitness

Hello, I can work on this project. If you're interested, get back to me and I'll be more than happy to help you out. Thank You, Excelsior.F

$5 USD / saat
(0 Değerlendirme)
0.0
thepowerlinks

Hi I am a freelancer, proficient in Data entry, Product research in Amazon & eBay, Product price comparison, Product sourcing using online Arbitrage as well as from wholesale suppliers through Alibaba, Inventory, Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
TimOgbaidze

Hello, I have a huge experience in Customer Service so I think we should be a perfect match for each other. Thank you for your attention.

$5 USD / saat
(1 Yorum)
0.0
salmanpmj1

We are excited to apply for Social Media Designer job posted by you. Before we go any further, please put a glance on our portfolio. [login to view URL] Now, we are confident that you would know what our portfolio Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0