Devam Ediyor

Customer support on freshdesk (exploratory)

Customer Support for Ecommerce Website.

Brief:

Client is operating an ecommerce website

Support portal is using Fresh Desk.

Number of tickets / day = ~ 5-10 tickets

Type: Sales enquiries, post sales support.

Looking for admin who is familiar with managing customer support.

- Reply promptly and correctly to tickets

- Do simple data processing (saving of excel file)

- Uploading of knowledgebase

This is more exploratory.

Interested applicants please include other similiar jobs that you are doing and the rates.

I'm looking for a long-term vendor to assist us.

Beceriler: Müşteri Desteği, Sanal Asistan

Daha fazlasını gör: virtual sales jobs, virtual admin support, virtual admin jobs, data entry, virtual assistant, customer support, cloud computing, customer service, vendor sales jobs, sales support jobs, sales assistant jobs, post sales jobs, ecommerce assistant, admin support virtual, admin sales jobs, online support customer service, paid support customer online, whatsapp support customer, support customer whatsapp, technical support customer service

İşveren Hakkında:
( 17 değerlendirme ) Singapore, Singapore

Proje NO: #10717779

Seçilen:

WriteSmart

I have 8 years experience as an Email and Chat Customer Support Agent for America Online and was later on promoted as a Quality Analyst for the same department. Responsibility included overseeing agents works and makin Daha Fazla

$5 USD / saat
(4 Değerlendirme)
4.6

Bu iş için 49 freelancer ortalamada $5/saat teklif veriyor

bdmultitech

Hello, Expert here. Ready to start. Let me do this work with perfection, accuracy and according to your requirements, please contact with me so we can discuss further about the [login to view URL] for your response. Daha Fazla

$5 USD / saat
(182 Değerlendirme)
7.1
cowboy14

Hello sir, I have previous experience of working with zendesk. Can work for your websites customer support for long term. I am available per day 12 hours + with my pc so can answer ticket promptly . Waiting for Daha Fazla

$4 USD / saat
(66 Değerlendirme)
6.1
prem4998

Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I Daha Fazla

$5 USD / saat
(42 Değerlendirme)
5.6
Excelentt

I have 6 years of experience in customer support and admin support tasks. I have made excel lists, mailing lists, product search & made lists. I have also done linkedin searching & mailing list creation. I have also Daha Fazla

$5 USD / saat
(31 Değerlendirme)
5.8
mahtab7

Hi there, I am interested to learn more about this opportunity. How many hours a day? How long is the project for? When do you want to start? Kindly have a look at my profile. Please advise. Thanks & Regards Daha Fazla

$8 USD / saat
(42 Değerlendirme)
5.7
schoudhary1553

Dear Project Poster, I have 5 years of experience in the customer service. I have good communication skills. I am looking for projects as I am new on freelancer and build my profile. I worked with Metlife, DishTv, X Daha Fazla

$5 USD / saat
(5 Değerlendirme)
4.4
Freelancelau

Hi :) Thanks for giving my company the opportunity to submit my proposal to join your project. Welcome to Freelancer.com and Quality Data Entry! I would like to be part of your outsource project as a customer service Daha Fazla

$8 USD / saat
(42 Değerlendirme)
4.5
VideoTon

Hi, This is Istvan from Europe. My service since 2008. Main roles at : Net Control2, KIndi, Abs stockholm, Binarysoft. VA, customer service, data work and programming. When can we chat about the details? I am Daha Fazla

$5 USD / saat
(4 Değerlendirme)
4.5
rinarish

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Dear Sir / Madam,​​ ​​​​ ​​Greetings! I am quite keen o​​n t​​his ​​project so ​​I'm hoping (fingers crossed) I​​'ll ​​be given the oppor Daha Fazla

$5 USD / saat
(7 Değerlendirme)
4.0
iasmumbai

Greetings! I'm seriously interested in this opportunity to be part of your team to help with customer support work. I am good with reasoning and therefore able to assess the situation and act in the interest of the Daha Fazla

$3 USD / saat
(14 Değerlendirme)
3.7
mehedi276

Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can se Daha Fazla

$5 USD / saat
(11 Değerlendirme)
3.8
Gayane19900

I have enough experience in the role of a VA, customer support for Swedish Amazon and an Australian SEO companies so I think I can be a good fit for this project. Please do not hesitate to contact me for more info...

$6 USD / saat
(4 Değerlendirme)
3.8
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research/Admin/SEO/ Co Daha Fazla

$5 USD / saat
(9 Değerlendirme)
5.0
RajHeartbeat

hi I can provide customer/email support to your customers under your e-commerce website. Available to work at USA/Australia/Singapore Time. Please let me know, if you would like to hire my services. Have a nice day Daha Fazla

$3 USD / saat
(3 Değerlendirme)
2.9
MancM

Hi, My name is Marjan (MancM), I work as online customer support for a software company based on ticket system (not Fresh Desk) and live chat, the workflow is very low, but since there is a Live Chat as well, where I Daha Fazla

$7 USD / saat
(1 Yorum)
2.8
expertserv

Hi Sir We are a team of professional web store experts. We have enough experience in working with eCommerce platforms such as eBay and Amazon (also many private only stores). We have handled sales, marketing, admi Daha Fazla

$8 USD / saat
(1 Yorum)
2.8
ginne24

Hi, I'm interested on this project and would like to work on on it. I'm hoping to hear from you. Have a great day! :)

$5 USD / saat
(1 Yorum)
2.4
kash2710

Dear Sir, Thanks for reviewing my application, please note I have 12 years plus experience in handling customers over the phone and I have god a good experience in how to work on freshdesk and Zendesk. I have been Daha Fazla

$6 USD / saat
(3 Değerlendirme)
1.9
$5 USD / saat
(3 Değerlendirme)
2.0
$8 USD / saat
(2 Değerlendirme)
1.0