I am in Montreal (Qc, Canada). I am looking for an assistant to help me in the management and development of my real estate activities. I am a real estate investor. I buy, I optimize, I manage and I refinance buildings. I need a virtual assistant who meets the following criteria:
Sectors and knowledge :
- 3 sectors: residential, short term rental, rent to own
- Knowledge of the Quebec rental market: payment of rents, management of arrears, rights and duties of tenants, etc.
- Knowledge of short term rental: know how to answer a client (bilingual) on the specificities of cottages/apartments to rent in writing or by phone, follow up with the client, in writing or by phone
- Rent to own: knowing how it works is a plus. Otherwise, I will train you.
Knowing how to be :
- Relationship of trust
- Regular follow-up
- Rigor and organization
- Management and follow-up of clients/projects
- Good oral and written presentation (without mistakes)
- Listening to the client
- Positive and pro-active attitude: Search for solutions to a problem
- Bilingual French/English
- Master MS Office suites (with your licenses) especially EXCEL and PPT
- Mastering CRM tools: Zoho One (I will train you on it if needed)
- Master social networks: Facebook pro / Messenger / etc.
- Customer relations: listening / offering a response and service / following up on prospects / follow up on unpaid rent / etc.
- Helping with prospecting: data mining to find properties / partners / contractors
- Manage my agenda by optimizing my travel
- Manage and follow up on administrative tasks related to: property management, short term rental, rent to own
RESIDENTIAL REAL ESTATE AND SHORT TERM RENTAL
- Manage ads and renew them to find tenants
- Answer requests via phone or email + Messenger + Marketplace / Kijiji / Airbnb / VRBO / BOOKING / etc.
- Organize visits for me with possible tenants (this involves managing my schedule)
- Do post-visit follow-ups
- Request credit reports via CORPIQ
- Enter data in EXCEL/NUMBERS and our property management software
- Use our short term rental software and coordinate the interventions of the cleaning teams + restocking of supplies + handyman intervention if necessary
- Receive and file invoices to be paid (electronic sending)
- Follow up on important tasks and administrative follow-up
- Prepare a quarterly report on the management of our buildings for our investor partners
- Answer requests via phone or email + Messenger + Facebook
- Use ZohoOne which is a very powerful CRM
- Follow up our prospects: emails and phone calls to request the necessary documents.
- Accompany them until the realization: offer to purchase and signature of the contract at the notary
- Follow up twice a year.
- Organize meetings for me.
If you are interested, please contact me. Thank you
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I have read your project description and think I can help. Let’s chat in more detail about your project needs. Waiting for your good response. Let me know the more details the project.
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