The software should be able to record voice calls with (IVR) interactive voice response and then transfers the recorded voice files to FTP.
The calls are coming over VoIP not ordinary telephone lines, multiple users and lines should be supported. A player is also required to run the files from FTP and keep log of them, as the files will be allocated to different users to transcribe.
It will be CLONE of what you can see here:
[url removed, login to view]
Project must be completed within 30 days.