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You’ll be taking incoming calls that I transfer to you, introducing yourself as my assistant, and providing employment references for two former staff members who are now at separate companies. I will supply everything you need—reference details, concise company scripts, and a quick-reference FAQ—so you can answer confidently and consistently. Beyond the calls, I’ll rely on you to: • Monitor the dedicated email inbox, respond or flag items that need my attention, and keep it tidy. • Slot any follow-up interviews, verification calls, or reminder meetings directly into my calendar. • Keep a brief call log and email me a same-day summary of each interaction, noting any next steps. A quiet workspace, reliable phone line or VoIP app, and clear spoken English are essential. Experience with soft-phone tools like Google Voice, RingCentral, or similar is welcome; just confirm the number you’ll be using so I can forward calls seamlessly. Accuracy and professionalism matter more than volume. As long as callers feel they’ve spoken with a well-informed company representative and I receive prompt, organized updates, the job is a success.
Project ID: 40651600
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32 freelancers are bidding on average $36 AUD for this job

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
$25 AUD in 7 days
8.3
8.3

Hi there! I'm an independent freelancer with more than 5 years of experience as a customer support specialist and 3+ years of experience as a freelancer. You can rest assured your project will be delivered professionally and in a timely, promptly manner. I have had experience with projects over 4.5K USD, so you can be sure I know how to deal with customers and am a professional, committed Freelancer. Feel free to reach out to me any time -I hope to hear from you.
$30 AUD in 7 days
5.3
5.3

Hello, I’m a strong fit for this role with experience in customer service, virtual assistance, email management, calendar scheduling, and professional phone communication. I’m comfortable handling incoming calls, introducing myself professionally, following provided scripts and FAQs accurately, and documenting each interaction clearly. I’ve also used Google Voice, so I’m familiar with handling calls through a VoIP system. Beyond calls, I can monitor and organize your inbox, schedule follow-up meetings, maintain concise call logs, and provide same-day summaries with clear next steps. I understand that reference calls require confidentiality, accuracy, and professionalism, and I will follow your provided information without guessing or going beyond the approved script. I’m available to get started and would be glad to support you. Best, Mabel
$20 AUD in 7 days
3.6
3.6

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong focus in handling client communications and providing reliable support for administrative tasks. What I Can Do for You: - I will take incoming calls transferred to me, introducing myself as your assistant and providing employment references for former staff members with confidence and consistency. - Additionally, I will monitor the dedicated email inbox, responding to inquiries or flagging important items for your attention while keeping it organized. - I will schedule follow-up interviews and verification calls directly into your calendar and maintain a brief call log, emailing you a same-day summary of each interaction along with any next steps. An advantage is my proficiency in Google Voice and RingCentral. Regards, Blessing
$30 AUD in 7 days
3.3
3.3

As a fellow virtual assistant, I understand the importance of reliability and professionalism in delivering effective support. Having managed intricate databases, my data entry and organizational skills are impeccable. I'm comfortable with voice-over-IP apps like RingCentral, ensuring that your calls will be transferred seamlessly, giving callers the impression of speaking to a well-informed company representative. I see this project as an opportunity to utilize my well-honed communication skills in responding to emails promptly and managing your dedicated inbox efficiently. My ability to stay organized will not only help me provide you with concise call logs but also ensure important follow-ups are done swiftly and scheduled effectively on your behalf. Additionally, my experience with Python scripts and databases means that I have the technical acumen required. At the end of each day, expect a comprehensive email from me summarizing key interactions and any necessary next steps. With me as your virtual assistant, you can rest easy knowing that your reference calls will be handled accurately, professionally, and always on time.
$20 AUD in 5 days
1.0
1.0

Hi, I'd be interested in supporting you with the reference calls and associated administration. I have extensive experience in customer communication, administration, documentation and handling confidential information, and I'm comfortable speaking professionally with employers and verification providers by telephone. I can introduce myself transparently as your assistant, work strictly from the reference information and guidance you provide, maintain an accurate call log, monitor the dedicated inbox and provide clear same-day summaries of each interaction. I would not speculate or provide information outside the authorised reference material; anything requiring your personal input would be referred back to you. Once I understand the expected number of calls and period of availability, I'm happy to discuss an appropriate arrangement if you require ongoing support. Kind regards, Stuart Walsh
$30 AUD in 7 days
1.0
1.0

Hello, I’m very interested in this role and confident I can provide the professional, reliable support you’re looking for. I can handle incoming transferred calls, introduce myself as your assistant, and confidently provide employment references using your scripts, reference details, and FAQ. I understand that accuracy, confidentiality, and consistency are critical, especially when representing your company to external callers. I can also monitor and organize the dedicated email inbox, respond to routine messages, flag anything requiring your attention, and keep everything properly organized. For follow-ups, I can coordinate interviews, verification calls, and reminder meetings and ensure they are scheduled correctly. I’ll maintain a concise call and email log and provide you with a same-day summary of each interaction, including any important details and required next steps. My goal is to make sure you always have a clear picture of what was handled and what still needs your attention. I’m comfortable working independently, communicating in clear spoken English, and following established procedures carefully. I have a quiet workspace and reliable internet/communication setup and can confirm the phone/VoIP number I’ll use for call forwarding. I prioritize professionalism and accuracy over volume, and I’m ready to learn your processes quickly and represent your company with confidence. I’d be glad to get started. Best regards, Ashik
$20 AUD in 1 day
0.6
0.6

Hi, I’d be glad to support this. I can handle the incoming reference calls as your assistant, follow your scripts closely, and keep the tone professional, consistent, and confident. I’ll also monitor the dedicated inbox, flag anything that needs your attention, schedule follow-up interviews or verification calls, and maintain a concise call log with same-day email summaries and next steps. I understand the importance of accuracy, discretion, and sounding like a well-informed company representative. I’m comfortable using a reliable phone line or VoIP setup and can confirm the number used for forwarding. Best regards, Panagiotis
$25 AUD in 5 days
0.0
0.0

I'm a Project Coordinator and Experienced VA with a background in customer support, sales, and multi-channel communication. Ready to handle calls and work with you! Managing over 100 regions in the localization space has honed my ability to connect with people from diverse backgrounds and deliver information accurately and professionally. This aligns perfectly with the role you are offering. Not only am I adept at speaking fluently and clearly in English, but I've also detailed experience using soft-phone tools like Google Voice and email management tools. As a project coordinator, I truly understand the importance of maintaining up-to-date and well-organized records. I have a keen eye for details and can ensure efficient scheduling of follow-up interviews or meetings using tools like Google Calendar. My proficiency with CRM platforms will be invaluable in tracking all your reference calls, summarizing each interaction, and reporting them promptly to you as you require. Lastly, I guarantee that your callers would feel like they are speaking to a poised and well-informed company representative as I have a proven track record in managing complex tasks while strictly adhering to guidelines - key traits required for this role. Choosing me means entrusting your work to someone who's committed to delivering nothing shy of exceptional results. Let's make this a win-win!
$20 AUD in 7 days
0.0
0.0

Your project to manage reference calls and support your administrative tasks really resonates with me. I understand that presenting a professional image while providing accurate information is crucial for maintaining your reputation. To ensure smooth operations, I would approach this by utilizing soft-phone tools like Google Voice for seamless call management. I’ll manage the dedicated email inbox efficiently, prioritize your needs, and maintain a tidy workspace for clarity. Keeping a detailed call log and sending same-day summaries will be my priority, ensuring you stay informed without overwhelming you. I recently completed a similar role where attention to detail and communication were key: [Sample Customer Management Database](#). I’m dedicated to making this process as efficient as possible for you. Could you clarify any specific times you're expecting peak call hours? I have done similar work: Library Database Management
$12 AUD in 7 days
0.0
0.0

I'm good in communication, organized and can work under pressure. I know how to relate with customers and good with time management.
$20 AUD in 7 days
0.0
0.0

I’m interested in supporting you as a Virtual Assistant. I can professionally handle incoming calls, provide the required reference information, monitor the dedicated inbox, manage follow-up appointments, and maintain clear call/email records. I’m organized, reliable, detail-oriented, and understand the importance of professional communication and confidentiality. I can follow your scripts and FAQ carefully and provide prompt same-day summaries with next steps. I’m also comfortable with email handling, calendar management and customer communication. Bid: AUD $30 I’m available to discuss the call setup and requirements and can start immediately.
$30 AUD in 1 day
0.0
0.0

I believe with my knowledge in customer support, virtual assistance and social media marketing I'll be the best personnel for this job with a bid of A$20
$20 AUD in 7 days
0.0
0.0

I am a detail-oriented and organized professional with experience in administrative support, data entry, customer service, and phone handling. In my previous roles, I managed records, updated databases, responded to emails, answered phone calls, and assisted clients with inquiries while maintaining accuracy and professionalism. I am proficient in Microsoft Office and Google Workspace, have strong communication and time-management skills, and work well both independently and as part of a team. I am committed to providing excellent service and delivering accurate work on time.
$10 AUD in 7 days
0.0
0.0

Hello, I’m very interested in assisting you with this role. I have over 5 years of experience in customer service and operations, including leadership and management positions where professional communication, accurate information handling, follow-ups, and maintaining detailed records were part of my daily responsibilities. I’m confident handling incoming calls professionally and representing your company as your assistant. I understand the importance of following your provided reference details and company scripts accurately, especially when dealing with employment verification and former staff members.
$15 AUD in 7 days
0.0
0.0

Dear Hiring Manager, I’m excited to apply for this Virtual Assistant and call support role. I have extensive experience in customer service, client communication, administrative support, and maintaining long-term professional relationships. I understand the importance of representing your company professionally and following your scripts and reference guidelines accurately. I can confidently handle incoming calls, introduce myself as your assistant, provide employment references, and respond consistently using the information you provide. I can also monitor and organize your dedicated email inbox, manage calendar appointments, maintain clear call logs, and provide same-day summaries with any required follow-ups. I have a quiet workspace, reliable internet, and clear English communication skills. I’m detail-oriented, organized, dependable, and comfortable learning new tools such as Google Voice, RingCentral, or similar VoIP platforms. I’m ready to provide professional and reliable support while ensuring every interaction reflects positively on your company. Best regards, David Kristanto Chairiadi
$20 AUD in 7 days
0.0
0.0

Hi, I’d love to support you as your Virtual Assistant. I’m detail-oriented, reliable, and comfortable handling calls, email, calendar scheduling, and keeping clear interaction logs. I can follow your scripts and FAQs carefully, communicate professionally with callers, and make sure every follow-up is organized and nothing gets missed. I’m ready to provide dependable support and represent you professionally. I’d be happy to discuss how I can help! Best, Ratna
$10 AUD in 7 days
0.0
0.0

As someone who puts a premium on accuracy, professionalism, and effective communication, I believe I'm perfectly suited for the role of your Virtual Assistant for Reference Calls. Throughout my career, I've honed my skills in providing exceptional customer service and support, not only resolving issues effectively but also establishing rapport with each caller. This skill is vital in representing you as your trusted assistant and providing precise employment references for your former staff members. My proficiency with various soft-phone tools including Google Voice and RingCentral will ensure smooth call routing as well as professional interactions. Moreover, my exceptional organizational skills enable me to manage email inboxes with precision, especially while monitoring and responding to important messages that may need your immediate attention. Lastly, allowing me to handle your reference calls means you can trust me to maintain a detailed log of each interaction and provide concise summaries in a same-day turnaround. My ability to learn quickly will ensure that I understand and adhere to any changes or adjustments in your company scripts or protocols, creating a seamless flow. In summary, my commitment to consistency, reliability combined with my dedication to delivering high-quality work make me an ideal candidate for this role.
$20 AUD in 7 days
0.0
0.0

As a former Executive Assistant, I manage calls, emails, and calendar schedules with great attention to detail. My past work experience makes me reliable for handling reference calls, using provided scripts, and keeping an organized daily call log. I excel at managing active inboxes and delivering fast, clear updates. I am solution-driven, professional, and ready to start. I am willing to have an interview. Contact me on WhatsApp at +639104902632 to discuss this role.
$20 AUD in 7 days
0.0
0.0

Hi, I’d love to help with this role. I have experience in customer support, handling calls and emails, scheduling, and administrative work. I’m comfortable speaking with clients professionally, following scripts and FAQs, and keeping accurate records. I’m organized, reliable, and confident working independently. I also have a quiet workspace, reliable internet, and can quickly learn tools like Google Voice or RingCentral. I can make sure calls and emails are handled professionally and that you receive clear same-day updates with any required follow-ups. I’d be happy to discuss the role and get started. Best, Tanzin
$20 AUD in 7 days
0.0
0.0

Melbourne, Australia
Member since Jul 22, 2026
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