1) Ability to create a problem ticket using vTiger hosted service by a call center person
2) Ability to add/view/edit/close problem ticket by end user via vTiger and separately via Liferay application.
3) Ability for the call center person to search problem tickets using end user name or type of problem ticket and add details to it.
Will use cloud hosted vTiger CRM tool and Liferay portal to accomplish this.
Hi, We are a 10 year old professional IT software company. We would like to work on this project. Please find more details in your PMB. Thanks.