I am not really computer orientated or too literate so I need someone who can update my online shop. I recently had to have a new SSL certificate and in the process my site now appears to have other issues, I have been told by my provider that updating the above should sort the problem but that I need that done anyway. I mention my issue and any info as to whether site upgrades should sort it would be helpful as if upgrading does not sort it then another post will have to be done. After going thru to buying an item on shop you hit either the back arrow top left on screen or follow the "back" prompt the screen goes blank and WEB SITE NOT FOUND message comes up, it also says "if you think you are seeing this page in error, and your domain has been correctly pointed at this server, then you may need to "park" or "add on" your domain from within your cpanel administration page"
I hope this has explained things enough, if not and you need to ask me anything please remember to write plain english and not computer jargon. Many thanks I also do not know what price this might be so forgive me if my price insults.