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I have a newly built web platform that lets two distinct roles interact—clients who request services and providers who fulfil them. I need a meticulous tester to step into the shoes of both roles, move through every screen, button, form and workflow, and tell me exactly where the experience breaks down or could be smoother. Here’s what I expect: • Create fresh accounts for both roles, complete profile set-up and simulate real-world usage from onboarding through final fulfilment and any follow-up steps. • Map out a clear end-to-end test plan that covers functional flows, edge-case scenarios and UX/UI observations. • Log bugs, inconsistencies, performance hiccups and visual glitches with clear reproduction steps, screenshots or short Loom clips. • Summarise usability and interface improvements that would make the journey more intuitive or visually polished. • Deliver a final report that groups issues by severity and flags quick-win enhancements separately from larger redesign suggestions. You don’t need to pitch a lengthy proposal; just show me you understand structured testing, have done it before and can communicate findings concisely. If you’re comfortable using standard bug-tracking tools like Jira or Trello, even better—let me know so we can sync reports easily. I’ll provide immediate access to the staging URL and any credentials you need once we agree to start.
Project ID: 40564982
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126 freelancers are bidding on average $19 USD/hour for this job

Hi — Elias here from Miami. I see you’re looking to conduct UX testing for your new web platform that connects clients with service providers. The goal is to ensure these interactions are seamless and intuitive. What usually matters most here is understanding the distinct needs of both user roles. A common issue in systems like this is balancing functionality with usability. The tricky part is usually identifying pain points in user journeys while ensuring the platform is adaptable for future enhancements. My approach involves a thorough audit of user flows, focusing on experience and reliability. I’d implement structured user testing scenarios to highlight areas for improvement, ensuring the platform is user-friendly and maintainable. I have worked on similar platforms where I optimized user interactions and streamlined backend processes. This experience allows me to foresee potential challenges and address them proactively. A few questions to better understand the scope: Q1 – What specific metrics or feedback are you looking to gather from the UX tests? Q2 – Are there particular user scenarios or workflows you want to prioritize during testing? Q3 – How do you envision integrating any findings into your platform moving forward? Happy to discuss the details and suggest the best technical approach. Looking forward to hearing from you.
$50 USD in 5 days
8.5
8.5

Good to see this project, I will go through your platform as both a client and a provider, testing every screen from onboarding to fulfilment, and deliver a severity-grouped report with screenshots and reproduction steps so you know exactly what to fix first. I use Trello for bug tracking and will separate quick wins from larger redesign items, just as you described. On a similar two-role platform, logging bugs with short Loom clips made the handoff to the dev team much faster, and I will do the same here. Questions: 1) Are there any specific browsers or devices you want covered? 2) Do both roles have payment or review flows after fulfilment? Send me a message and we can go over the details. Best regards, Kamran
$19 USD in 40 days
8.5
8.5

Hello, I grasp your need for a meticulous tester to thoroughly explore your new web platform as both a client and a provider. I will meticulously navigate every screen, button, and workflow, documenting breakdowns and improvements with clear, structured reporting, including using tools like Jira or Trello if preferred. I’m Waqas from Eclairios, a professional software engineer with over 7 years of experience in app and web development. I have successfully completed 128 projects, earning a 5.0 rating from satisfied clients. I specialize in mobile apps (Android, iOS, Flutter), website development, custom APIs, and backend solutions. My goal is to deliver high-quality, scalable solutions that meet your business needs. Why hire me? ★ 100+ Projects Completed with 5-star rating. ★ 3 months of free post-launch support ★ Expertise in advanced technologies and systems Let’s connect and discuss how I can help you with your project. Best regards, Waqas
$20 USD in 40 days
8.3
8.3

Hi, I can help with this. I have already developed and tested similar two-sided platforms where clients post requests and providers manage, accept, and complete services. Because I understand both the development and user perspectives, I can identify not only bugs but also the root causes and practical improvements. My approach is simple: • Create and verify both user roles from signup to profile completion. • Test every workflow, edge case, validation, and permission. • Document bugs with clear reproduction steps, screenshots/Loom videos, and severity. • Review UX/UI for usability, consistency, and performance. • Deliver a concise final report with prioritized fixes, quick wins, and long-term recommendations. I'm also comfortable working with Jira or Trello for organized bug tracking. A couple of questions: Which framework/tech stack is your platform built on, and are there any areas you'd like me to prioritize? Do you already have test accounts/data available, or should I create everything from scratch? Looking forward to reviewing your staging platform and getting started. Thanks Rahul
$15 USD in 40 days
8.3
8.3

Hi, I can help with this. I've tested web applications from both the client and provider perspectives, focusing on functional testing, UX, edge cases, and overall user experience before production releases. My approach is straightforward: • Test every workflow from account creation through service completion for both user roles. • Verify forms, validations, permissions, notifications, and edge-case scenarios. • Document each issue with clear reproduction steps, screenshots or Loom videos, and severity levels. • Provide a final report separating critical bugs, usability improvements, and enhancement recommendations. I'm comfortable working with Jira, Trello, ClickUp, and GitHub Issues, so I can fit into your existing workflow without any problem. One question: Is the platform responsive only, or would you like it tested across desktop, tablet, and mobile devices as well? I can start immediately once you share the staging URL and credentials. Regards, Rajesh Rolen Microlent Systems
$20 USD in 40 days
8.4
8.4

Hi there, I understand your platform's core operational loop: a client initiates a request, and a provider discovers and fulfills it. My testing will cover this entire lifecycle for both roles-from account creation and profile setup through service completion, payment, and the final review flow. Technical approach: I will create a test plan covering key client/provider user stories. I’ll perform structured functional tests for core paths and exploratory testing for usability gaps and edge cases. All findings will be logged with Loom clips and clear reproduction steps in Trello or Jira. Core modules: Key areas for validation: 1) Dual-Role Onboarding and Profiles; 2) The Service Request Lifecycle (create, accept, complete, cancel); 3) Communication and Notification systems; 4) Post-fulfillment workflows like payments and ratings. Relevant systems: We have direct experience testing two-sided marketplaces. We built Anceller, an on-demand home services platform with separate apps for customers and providers, which required validating identical end-to-end user journeys. Implementation strategy: I'll begin by sharing a concise test plan. Then, execute and log issues in real-time. Finally, I'll deliver a report that categorizes bugs by severity and separates quick UI wins from broader UX recommendations. Regards, Rohit
$15 USD in 5 days
8.2
8.2

I specialize in conducting comprehensive UX testing for web applications, ensuring seamless interactions between different user roles. I will thoroughly navigate through your platform, identifying breakdown points and recommending enhancements for a smoother user experience. I understand the importance of creating detailed test plans, logging bugs with clear steps, and providing actionable recommendations for usability improvements. With 20+ 5-star reviews on similar projects, you can trust my expertise in delivering high-quality results. The worst that can happen is you walk away with a free consultation! Regards, InterconnectBPO
$15 USD in 7 days
6.8
6.8

Hi, I read through your requirements, and before suggesting an approach, I'd like to clarify one important point because it will affect the overall implementation and timeline. Could you share what you've already finalized, and which parts are still open for discussion? In my experience, spending a few minutes clarifying the requirements at the beginning usually avoids unnecessary rework later. Once I understand your expectations, I'll suggest the most practical and scalable approach based on your project rather than a one-size-fits-all solution. Let's discuss.
$20 USD in 40 days
6.5
6.5

Hello There!!! ★★★★ (Perform comprehensive end-to-end UX and QA testing to deliver a polished, bug-free web application.) ★★★★ I understand you need a thorough tester to evaluate your web platform from both client and provider perspectives. I'll validate complete user journeys, identify functional issues, UX/UI gaps, edge cases, and deliver well-documented reports with clear reproduction steps and improvement recommendations. ⚜ End-to-end workflow testing ⚜ Client & provider role validation ⚜ UX/UI review & usability audit ⚜ Bug reporting with screenshots/Loom ⚜ Edge case & functional testing ⚜ Jira/Trello issue tracking ⚜ Final severity-based QA report I have experience testing web applications, documenting bugs, and providing actionable UX feedback that helps teams improve product quality before launch. I'll create a structured test plan, simulate real user behavior, verify every major workflow, and organize findings by severity with practical suggestions for quick improvements. I communicate clearly, work methodically, and can start immediatly once staging access is shared. Warm Regards, Farhin B.
$15 USD in 40 days
6.8
6.8

Hi Employer, Greeting of the Day!!! I read your job description you looking for someone who can test web. I have tested several websites and perform several testcases and senario with websites. Test the website on the different platform that is on the different browsers. We have sound of so many tool for used in the testing like jira, bugzilla, Ice-creame screenrecored etc. There are following types testing used for App and website. 1. Smoke testing 2. Interface testing 3. UI testing 4. Integration testing 5. Retesting 6. Regression testing Different Device(Responsiveness):- 1. HTC 2. Samsung 3. Windows phone 4. Iphone- 4,5,6 and IPad Different Operating System:- 1. Windows (Version)- 7, 8.1, 10. 2. Mac (Version) 3. Ubuntu(Version) Different Browsers:- 1. Mozilla-firefox 2. Google Chrome 3. Internet Exploer 4. Microsoft Edge 5. Safari 6. Chromium Thanks
$22.22 USD in 40 days
6.9
6.9

Our Profile: We are a highly motivated team of IT professionals mentored by very experienced leadership. We offer solutions on WEB and Mobile technologies. Please visit our company site www.kennedia.net. We have executed multiple Testing assignments; some of them via Freelancer. Please find attached the following for your reference. https://www.freelancer.com/projects/testing-qa/test-mobile-app-certain-change/ https://www.freelancer.com/projects/php/mobile-app-website-bug-testing/#timetracker-179031618-invoice-0 You will be working directly with the tester with the following skill set. have 7+ years of testing experience with Certification. Have worked with English, American, Danish and Japanese Clients Have testing experience in domains like Healthcare, Client Relationship Management, Entertainment and Survey research. Expertise in : • Website and Mobile App Testing • Highly proficient in UI/UX Testing • Usability Testing, Cross Browser Testing • Analysing Requirement • Bug Report • Test Plan, Test Scenarios, Test Cases and Test Closure Report Creation • Designing Ideas to create Wire-frames • Can do a retrospective analysis of your organisation for process improvement • Have experience in Requirement writing and also 'User Manual' writing. • Working Knowledge of - HTLM, CSS, JavaScript, and Selenium. - Thanks, Raman
$20 USD in 40 days
6.7
6.7

Hello! We can thoroughly test your web platform and deliver clear findings. 1. Do you want us to focus more on functionality or UX issues first? 2. Will you share staging access and any specific test priorities? — About us We are dZENcode – a full-cycle IT company for digital product development: from design and programming to integrations and post-release support. We build projects from scratch and also work on existing solutions that need further development, improvements, or technical support. You can find detailed information about our services and rates on our official website: https://dzencode.com. Please review it – after that, we can discuss the details and agree on the next step. ⚠️ After clarifying all details, we will define the scope, the suitable cooperation format – task-based, outsourcing, or outstaffing – and the final cost. Projects are guaranteed to reach release with us: • 10+ years providing IT services; • 90+ in-house specialists; • 250+ public reviews since 2015; • We support products under SLA after launch; • We work under NDA and a company contract!
$20 USD in 40 days
6.4
6.4

Hello! I have previously tested similar web platforms, SaaS applications, marketplaces, booking systems, and client-provider portals, and I can show you examples of my testing approach. I have over 10 years of experience in Web Application Testing, QA, UI/UX validation, and functional testing. I can thoroughly test your platform from both the client and provider perspectives, identify issues across the complete user journey, and provide clear, actionable reports for your development team. Key Deliverables: • End-to-End Functional Testing • Client & Provider Workflow Testing • User Registration & Profile Setup Validation • UI/UX & Usability Review • Edge Case & Error Scenario Testing • Bug Reporting with Reproduction Steps • Screenshots & Loom Video Recordings • Performance & Visual Issue Identification • Severity-Based Bug Report • Quick-Win Improvement Suggestions • Jira / Trello Compatible Bug Tracking • Final QA & Testing Report I am fully confident in my ability to deliver a detailed, well-structured testing report that helps you launch a stable, user-friendly, and production-ready platform. I look forward to your positive response. Thank you, Invoke Tech
$20 USD in 40 days
5.6
5.6

Hi there, we have recently completed a similar project and would love to share some references. Full Web App UX Testing sounds right up our alley, and we would love to exceed your expectations. I understand the need for meticulous testing to ensure a seamless, polished, and user-friendly experience for both clients and providers. With over 9 years of experience off-site, we excel in creating fresh accounts, mapping clear test plans, and identifying bugs and improvements. We have multiple 5-star reviews on similar projects and rank in the top 1% among 75 million users! While we might be new to Freelancer, I truly appreciate you taking your time to review our proposal, and I would love to discuss this project more. Kind regards, MusouDigital
$15 USD in 14 days
5.6
5.6

Having worked for over 20 years on PHP-based technologies, I understand the inner workings of complex web applications like yours. I've conquered business-critical challenges in diverse fields, ranging from WooCommerce intricacies to API glitches. With this plethora of knowledge, I can adeptly navigate the various user workflows and catch bugs first-hand. As someone who appreciates clean, maintainable solutions, I assure you that I wouldn't just identify issues - I'd also provide actionable solutions. Moreover, my extensive experience allows me to look at your platform holistically, not just as a tester but as someone who understands its underlying architecture. This means I could identify not only UX/UI inconsistencies but also provide suggestions for quick-win enhancements as well as more substantial redesigns with ample reasoning behind each suggestion. My proficiency with bug-tracking tools like Jira and Trello would ensure seamless syncing of our reports. Also, a significant number of my clients continue working with me after the initial projects due to my dependability and comprehensive understanding of their systems. I am confident that if selected, I can replicate this success with your project too. Let's work together to elevate your platform's user experience and drive better results.
$15 USD in 40 days
5.4
5.4

A two-sided platform is only reliable when both sides of the marketplace work together correctly — the biggest risks are usually hidden in the handoff points between client requests, provider actions, notifications, and fulfilment states. I have worked with web platforms and ecommerce systems where testing user flows, integrations, and edge cases was critical before launch. I approach testing by following real user journeys, checking functional behavior, and documenting issues with clear reproduction details so developers can resolve them quickly. I can review both roles from onboarding through completion, covering usability issues, broken flows, and areas where the experience can be simplified. Are there any specific workflows you are most concerned about right now, such as matching clients with providers, payments, messaging, or fulfilment tracking? Best regards, Fizza Nadeem K
$15 USD in 40 days
5.3
5.3

✋ Hi There!!! ✋ The Goal of the project:- TEST AND IMPROVE THE WEB APP EXPERIENCE BY IDENTIFYING USABILITY ISSUES, BUGS, AND WORKFLOW IMPROVEMENTS. I have carefully reviewed your requirement for testing both client and provider journeys, covering onboarding, workflows, edge cases, and UX improvements with clear reports. I am a strong fit with 9+ years experience as a full stack developer and experience in web application testing and usability audits. 1. Create detailed test plans covering functional flows and edge cases. 2. Identify bugs, UI issues, and performance problems with clear documentation. 3. Provide UX improvement reports with severity-based recommendations. I provide UI review, testing, quality assurance, basic database support when required, and full source code delivery at project completion. I have completed similar web app QA and UX testing projects focused on improving user journeys. Looking forward to chat with you for make a deal Best Regards Elisha Mariam!
$15 USD in 40 days
5.1
5.1

Hi, I have 6+ years of experience in Manual QA testing and can thoroughly validate your platform from both client and provider perspectives. I’ll perform complete end-to-end functional, usability, and UI testing by creating fresh accounts, executing real-world workflows, and covering edge cases. You’ll receive a structured test plan, detailed bug reports with reproduction steps, screenshots/Loom recordings, severity levels, and practical UX/UI recommendations. I’ll also provide a final summary highlighting critical issues, quick wins, and improvement opportunities. I’m experienced with Jira, Trello, and Excel for defect tracking and always deliver clear, actionable reports that help teams resolve issues efficiently. I’m available to start immediately and can begin testing as soon as staging access is provided. Best regards, Zain Ul Hassan QA Engineer | 6+ Years of Experience
$20 USD in 40 days
4.8
4.8

Hi, With 15 years spent honing my craft in software application development and UX testing, I believe I am your answer for the "Full Web App UX Testing" project. Having worked with Avaya, Pramati, CGI, Yash, GMS, Vcentric, Meta-io, CTI Services and MMTex, I bring a wealth of experience evaluating system workflows, identifying pain points and implementing significant UI/UX improvements. Using my deftness with tools like Jira and Trello for bug-tracking and my skill in communicating test findings concisely and clearly, I can generate an end-to-end test plan to cover functional flows and edge-case scenarios. My futuristic thinking is evident in the high-performance risk-based models I developed through AI/ML. Aided by Python TensorFlow, PyTorch, Scikit-Learn with a BSc in Computer Science leaning on AI, I am surely capable to log bugs and document inconsistencies effectively. Moreover, having worked on secure financial platforms with a strong focus on performance optimization and scalable architecture adds value to your web platform testing. My proficiency with backend development and frontend UI will aid me in delivering to you a final report not only grouping issues by severity but also flagging quick-win enhancements from larger redesign suggestions separately.
$20 USD in 40 days
4.6
4.6

Dear Sir/ Madam, I hope you are doing well. I am writing to express my interest in your project requiring a Manual Tester. With strong experience in testing web and mobile applications, I can help ensure your product is bug-free, user-friendly, and high-quality. ? What I Offer: ✔️ Functional Testing ✔️ UI/UX Testing ✔️ Regression Testing ✔️ Cross-browser & Cross-device Testing ✔️ API Testing (Basic level) ✔️ Detailed Bug Reporting (with screenshots/videos) ?️ My Approach: Understand project requirements clearly Prepare test cases & scenarios Execute test cases thoroughly Report bugs with proper steps to reproduce Retest fixes and ensure quality delivery ? Experience Highlights: Tested multiple mobile apps (Android/iOS) Experience with Flutter-based applications Worked on real-time features like notifications, APIs, and UI validation
$15 USD in 40 days
4.8
4.8

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