Thought.ly AI Agent Phone Service Maintenance

@tangramua

Dear Ron J.,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Website Design, Graphic Design, HTML and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.   

@SourceOasisBPO

Hey, Christopher here. Your project sounds great! I’d be happy to help you out with the ongoing technical support and maintenance of your AI Agent phone service, Thought.ly. I’ve worked with similar no-code platforms and have experience in software maintenance and technical support. Can you provide more details on the specific adjustments needed for the platform and the upcoming features to be integrated? If you’ve got any specific ideas or things you want to focus on, just let me know—I’m easy to work with and happy to bounce ideas around. Come Chat worst case you walk away with a free consultation!

@giaphung2k1

Hiya Relevant Experience In my previous role at , I led a team responsible for the 24/7 support and maintenance of a similar AI-powered customer service platform. We successfully reduced average ticket resolution time by % and improved customer satisfaction scores by %. Another project involved building a robust monitoring system for a large-scale cloud application, ensuring 99.99% uptime. My approach emphasizes proactive monitoring, preventative maintenance, and a meticulous ticketing system to track and resolve issues effectively. I propose a tiered support structure, utilizing industry-best practices like ITIL. This involves a dedicated team trained in handling various aspects of the system. We will leverage Freshdesk’s reporting capabilities for performance monitoring and identifying recurring issues. We will utilize to optimize our efficiency and communication. Our approach will be data-driven, prioritizing issues based on impact and urgency. I guarantee high-quality service, timely delivery of support, and open, proactive communication throughout the project. Our team will be committed to exceeding your expectations and ensuring the seamless operation of your AI agent phone service. Giáp Văn Hưng

@stelianrosca618

Not to brag but with my 10+ years of extensive experience in web development and software engineering, I believe I have the technical prowess in maintaining and supporting complex systems like Thought.ly. Many of the no-code platforms hold no secret to me as my proficiency spans from React, Vue and Angular in the front-end arena, to Node/Express and Python/Flask in the backend. I also have lengthened the list of my database understanding encompassing MySQL to PostgreSQL. Utilizing my solid problem-solving skills in conjunction with my familiarity on Freshdesk ticketing platform, weekends availability for urgent issues and basic understanding of Freshdesk are all designs that align with your essential requirements. To add, I'm also adept at AWS deployment and Linux System Administration giving me leverage on system setups on Make.com. Conclusively, if you'd allow me on this task, rest assured of high-quality work fulfillment within stipulated timeframes. Let's create a proficient synergy where we cater your immediate needs while steadily evolving your services for future growth.

@FTCosta

Dear Client. I have read your requirement and it is very interesting for me. As a senior full stack developer, I can help your project with high quality on time. So I would like to discuss more via chatting box. Thank you.

@Ramone92

Hello Ron J., I just checked your job post and it really jumped out at me. I am proficient in Website Design, Graphic Design, HTML, and will add/update features as your specifications. I’m an experienced developer specializing in Website Design, Graphic Design, HTML. I focus on clean, efficient coding and delivering solutions on time while ensuring open communication throughout the project. Lets connect in chat so that we discuss further. Best Regards, Brent

@RickJMc83

Hi, there! I have considered your description carefully. As a dedicated professional with extensive experience in technical support and software maintenance, I am well-equipped to provide ongoing support for Thought.ly. I have a strong background in managing customer interactions through platforms like Freshdesk and implementing feature integrations using tools like Make.com. My expertise includes quick problem resolution, seamless feature updates, and proactive platform adjustments to meet evolving needs. With a proven track record in handling no-code platforms, I ensure timely resolution of tickets within 24 hours and maintain availability during weekends for urgent issues. My special ability lies in delivering reliable, efficient support while enhancing user satisfaction and system performance. Best regards, Richard

@daviddev0811

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Website Design, Graphic Design, HTML Please come over chat and discuss your requirement in a detailed way. Regards

@runzej7

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Website Design, Graphic Design, HTML Please come over chat and discuss your requirement in a detailed way. Thank You