We utilize WHMCS for our web services side for ticketing and billing and customer data. However we are also an MSP and utilize Autotask ([url removed, login to view]) for the CRM and ticketing.
I am looking for an integration that would bring in Customer data and tickets. Preferably two way but if not WHMCS into Autotask is fine. We also would be happy to have some sort of product/service sync so when we update pricing or items in WHMCS it could push to Autotask.
I am sure we are not the only ones that have this issues and would love to get a quote or possibly fund the development. Not sure what you do on resale contracts or code ownership.
Autotask has a full API. We also obtained a demo database for testing. Information can be found here:
[url removed, login to view]
Attached is the documentation and the Demo account. Please let me know if you need anything more for a quote.
Here’s a link to a sandbox that you can share with your technical team. It will allow them to play around with the system and components to see what would be useful for integration, plus to test any projects or links. I am also attaching our latest API doc for your review, and a guide is designed to provide some guidelines on the general and usual areas of Autotask that 3rd party systems integrate to. The demo will also allow you access into the Autotask Community, where you can see other integrations, documentation, etc in Help or in the Forums….Once your team has reviewed the API and the demo, I’ll be happy to set up a technical call if you’d like to discuss any details and options.
Autotask Group Demo Recording:
[url removed, login to view];SP=MC&rID=31162162&rKey=19246198087b9bd0
And…. Your demo database can be accessed at:
URL: [url removed, login to view] (Pre-Release)
User Name: PPierce@[url removed, login to view]