Development of an IVR system which will have/enable the following features.
1. Users go on website and create an account with there phone number and billing details to sign up for a service.
2.. User calls assigned local number, IVR verifies users phone number and password from database thenguides user to select required service.
3. After user selects required services. Users account is billed and confirmation is sent to users mobile via SMS and also email.
4. Callback feature, which enables user to just dial a number and hang up then receive a call back from that number which connects the user to customer service.