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Messaging my freelancers

If you are unable to message your freelancer, here are some possible reasons.

 

You may chat with freelancers via the following means:

 

 

Chat box

 

For Open projects:

  1. Go to the Proposals tab of the project page.
  2. Click the Chat button next to the bid of the freelancer that you wish to chat with.

You can initiate chat conversations with bidders on your projects. On the other hand, bidders can only send you messages if you initiate a conversation first, or if you award them a project.

 

For In-Progress projects:

  1. Go to the Management tab of the project page.
  2. Click the Chat button beside your freelancer’s card on the top part of the project page.

MsgFl_ProjectPg.png

Chat is equipped with text, audio, and video call functions to facilitate a smooth communication process.

 

Only the awarded freelancers can continue messaging you. Bidders will be able to message you if you send them a message first after the project is awarded.

 

From your Contacts list:

Users you have previously worked with are automatically added to your contact list. Click the name of the user you wish to chat with for the chat box to appear.

 

 

Inbox

All message threads are kept in the Inbox. Click the icon on your Contacts list to open it. You may also mouse over the icon at the header part of your account, and click See All Messages.


Note: Sent messages cannot be unsent or removed from the recipient’s Inbox or chat window.

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