AkanshaS1610 adlı kullanıcının profil görüntüsü
@AkanshaS1610
19 Mayıs 2020 den beri üye
0 Referans

AkanshaS1610

Çevrimiçi Çevrimdışı
Hello Everyone, I'm engineers by profession and have a work experience of 2.5 years with a reputed MNC Accenture Pvt, Ltd. Hence, posses all the necessary qualities which is required in a project including soft skills too. To add on I was working with the German client- Volkswagen as a technical support which is a 24*7 support. Dedicated to all the customers all over the world. Which says it is purely customer based work. And needless to say as it is 24*7 support, I truly know how to work under pressure and provide deliverables on time with good quality and canny punctual to SLA's.
$17 USD/hr
2 değerlendirme
1.1
  • 100%Tamamlanmış İşler
  • 100%Bütçe Dahilinde
  • 100%Zamanında
  • N/ATekrar İşe Alım Oranı

Portfolio Items

Son Değerlendirmeler

Tecrübe

Incident Analyst

Dec 2017 - May 2020 (2 years)

I have worked with the repurted MNC- Accenture with the designation of Incident Analyst in Java pool of applications. The client with which I used to work is German based- Volkswagen. Below work I used to do:- 1. Learn the application (Jave based) thoroughly. 2. Level-2/Level-3 support 3. Solve the users requests/Issues/Complaint/Status via a ticket/call 4. Cross functions- Problem Management, Availability Management, Configuration Management and Change management and many more.

Eğitim

B-Tech - IT

2012 - 2016 (4 years)

Sertifikalar

  • Preferred Freelancer Program SLA
    97%

Doğrulamalar

  • Facebook Bağlantılı
  • Tercih Edilen Freelancer
  • Ödeme Onaylı
  • Telefon Onaylandı
  • Kimliği Doğrulanmış
  • E-posta Onaylı

Başlıca Becerilerim

Benzer Freelancerlara Göz At