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SpecialistSep 2016 - Jun 2017 (9 months)
Company: Flipkart Internet Pvt Ltd. Senior Specialist for Technical Process (Emails, Chat, Voice ) September 2016 - 2017 I have been handling all the escalation cases of the customers through chat , email and calling. And was dealing within overall Indian customers.
Brand ExpertJun 2015 - May 2016 (11 months)
Brand Expert Specialist (Product Specialist) May 2015 – 2016 I was working as Brand Expert and product specialist wherein I used to chat with the customers regarding the queries and give them best suggestions regarding the purchasing online commodities and the clarify all the doubts of the customer as their Personal Assistant /Virtual Assistant.
HR and AdminJun 2014 - Jul 2015 (1 year)
Hr and Admin. July 2014 – 2015 At IIMS I was working as HR and admin. I used to take care of Employment Payroll and also do the internal recruitment when needed. I was also counselling the students regarding the Courses we offer. I was also the head of marketing team making sure my team helps in generating the lead to the company.