Jagannathpatra90 adlı kullanıcının profil görüntüsü
@Jagannathpatra90
India bayrağı Bhubaneswar, India
25 Ağustos 2017 den beri üye
1 Tavsiyeler

Jagannathpatra90

Çevrimiçi Çevrimdışı
Data enthusiast. Loving to utilize the power of data to provide organizations with effective problem solutions and assist with decision making. My skill set is wide and multi-disciplinary, with focus on the following: Any type of Data Entry EXCEL/CSV Data Entry VBA/Macro coding Search the Web for Something Adobe e.g. Photoshop, Lightroom
$4 USD/sa
1 değerlendirme
1.0
  • 100%Tamamlanmış İşler
  • 100%Bütçe Dahilinde
  • 100%Zamanında
  • N/ATekrar İşe Alım Oranı

Portföy

Son Değerlendirmeler

  • dame9 görüntüsü Project 15027249 has been deleted $20.00 USD

    “he is really a honest and nice person, i believe for him his customer first he can do so hard work for satisfy there customer/cilnet need, must hire him. just once atlist”

Tecrübe

Incident Manager

May 2017

Incident Management

Configuration Manager

Aug 2015 - Aug 2016 (1 year)

• PowerPoint presentations, Metrics for Weekly & Monthly Process Review/DSR with client’s IT representatives, Automation of manual tasks, Mainly through Access and Excel. • Managing Process Workflows, Documentations/Business Excellence Audits, MIS reporting, and Implementation of SDLC for the process improvements.

Senior Analyst Configuration Management

Aug 2013 - Aug 2015 (2 years)

Senior Analyst – • Good project management skills, including ability to set schedule of deliverables and track and ensure delivery. • Admirable communication and interpersonal skills in a multi-cultural environment. • Creating / maintaining procedures & work instructions with GIS standards. • Performing the Weekly and Monthly data reviews on the various forms of database and preparing the plan for their rectification. • Updating, creating, uploading assets in the database.

Configuration & MIS Coordinator

Jan 2011 - Aug 2013 (2 years)

As a: Configuration Coordinator- • Serve as a point of contact between team, management and clients in a multi-client focused environment. • Ensuring that information held in CMDB is accurate via weekly audit. • Performing configuration audits by referring discovery tool data. • Generating and communicating the Configuration Audit reports as per the scheduled CMDB Audit plan. • Co-ordination with Vendor & Procurement team to achieve results as per the SLA’s defined.

Technical Support Coordinator

Nov 2009 - Dec 2010 (1 year)

Job Profile: As a Technical Support Coordinator KRA included sorting out resolutions/ solutions of the users on live calls, assigning the call tickets to the respective teams on HP tool, working on mails, making the reports like: Incident Analysis Report, CIO Report, Service Desk Performance Report, Engineers Performance Report, SLA Report, Quarterly Meet Report, Ops Review Report and Antivirus Report.

Eğitim

Bachelor in Arts

2004 - 2007 (3 years)

Sertifikalar

  • Preferred Freelancer Program SLA
    89%
  • Numeracy 1
    83%
  • US English Level 1
    80%

Doğrulamalar

  • Facebook Bağlantılı
  • Tercih Edilen Freelancer
  • Ödeme Onaylı
  • Telefon Onaylandı
  • Kimliği Doğrulanmış
  • E-posta Onaylı

Başlıca Becerilerim

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