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@Rebe14
Flag of Costa Rica San Francisco, Costa Rica
Member since 12 Nisan 2013
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Rebe14

Çevrimiçi Çevrimdışı
I am a self-motivated person with excellent work ethics. I'm also very perfectionist and detail-oriented, I take my responsibilities very seriously so you can rest assured that you will obtain quality work if you hire me. I'm new to this site because I like to take on new challenges and I strongly believe that freelancer.com is a great opportunity to show my skills.
$8 USD/sa
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Portföy

Son Değerlendirmeler

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Deneyim

Operations Manager

Aug 2011

Travel Agency

Concierge

Jan 2011 - Jul 2011 (6 months)

Receptionist and Concierge at Disney's Animal Kingdom Lodge. This was my College Internship.

Quality Assurance Analyst and Trainer

Dec 2007 - Jan 2011 (3 years)

Main Tasks: - In charge or providing the Customer Service Training to all new personnel. - As a Q.A Analyst my main task was identifying performance gaps and suggesting/taking corrective actions. - Back-up Customer Service Supervisor.

Various Departments

May 2007 - Aug 2007 (3 months)

Rotating through different departments such as: Guest Services, Front Desk, Food and Beverage, Spa and Housekeeping. This was my first College Internship.

Customer Service Representative

Jul 2005 - Dec 2007 (2 years)

Taking calls and processing customers' requests.

Eğitim

Hotel Management Student

2006 - 2011 (5 years)

Bilingual Call Center Operator, Technical Degree

2004 - 2005 (1 year)

Qualifications

Disney Exploration: Guest Service & Marketing (2011)

The Walt Disney Company

College Keyboarding and Processing Skills (2004)

ULACIT

Sertifikalar

  • US English Level 1
    95%
  • Spanish - English Translation
    93%

Doğrulamalar

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