CERTIFICATIONS
Microsoft Certified Professional 4.0
CompTIA A+
Microsoft Certified Systems Engineer 4.0
CompTIA NETWORK+
Master Microsoft Office User Specialist
Microsoft Certified Professional 2000
Certified Electronic Discovery Specialist
EXPERIENCE
IT Manager
PRIVATE
May 2006 to Present
Networking:
Handle all installation, support and maintenance for 100 node Windows 2000, 2003 and Exchange 2003 LAN to include developing standards and implementation procedures; maintaining and supporting Citrix Presentation Server; resolving network issues related to cabling, communications, hardware and software configurations, upgrades, and hardware failures; conduct cost analyses and determined system requirements for hardware and software installations.
Citrix:
Maintain Citrix Servers, User Accounts and Programs.
FTP:
Maintain FTP Servers, User Accounts, Clients Accounts and Data.
Disaster Recovery:
Maintain nightly backup scheme; transporting backups off site and configuring and clean Exabyte 320.
Network Security:
Extensive experience with firewall appliances and software, antivirus, content/SPAM filters.
Desktop/Helpdesk:
Manage all end user support.
Database Administration
Maintain and write queries for SQL database; create and update Access databases.
Programming:
Extensive experience in the development of complex Word macros us Visual Basic.
Administrative:
Handle all aspects of IT administrative operations including preparing and maintaining annual budget; maintain hardware/software inventory; creating and maintaining network documentation (including server setup and workstation configuration); interviewing and supervising IT Staff.
IT Manager
PRIVATE
January 1998 to May 2006
Project Management:
Project Manager for all Firm related IT projects including billing system upgrade from EDSI PerfectLaw (Fox Pro) to EDSI PerfectLaw (SQL); office relocation that included design and coordination of all IT related efforts; network upgrade from 4.0 to 2000 and Active Directory; conversion from Corel WordPerfect 8.0 to Microsoft Word 2000; design and implement RFID (Radio Frequency Identification), implementation of electronic Time and Attendance using ADP internet services.
Networking:
Handle all installation, support and maintenance for 100 node Windows 2000, 2003, NT 4.0 and Exchange 2000 WAN to include developing standards and implementation procedures; resolving network issues related to cabling, communications, hardware and software configurations, upgrades, and hardware failures; conduct cost analyses and determined system requirements for hardware and software installations.
Network Security:
Extensive experience with firewall appliances and software, antivirus, content/SPAM filters
Desktop/Helpdesk:
Manage all end user support including creating and maintaining Outlook Custom forms (including Help Desk, Case Transfer, New Client Matter and Vacation Request forms using visual basic script).
Database Administration
Maintain and write queries for SQL database; create and update Access databases; implemented standards and procedures for the use of RFID, including maintaining database
Programming:
Design, develop and maintain a document assembly program in Visual Basic. (DurrDocs); extensive experience in the development of complex Word macros.
Administrative:
Handle all aspects of IT administrative operations including preparing and maintaining annual budget; maintain hardware/software inventory; creating and maintaining network documentation (including server setup and workstation configuration); interviewing and supervising IT Staff; preparing Daily E-Mail Newsletter; preparing policies and procedures manual; defining procedures for the handling of confidential documents.
Telecommunication:
Maintain PBX telephone and voicemail system to include all aspect of programming and general administration.
Training:
In-house Trainer responsible for orientation and training of all new and existing personnel; developed all training manuals; initially introduced and conduct monthly Lunch and Learn sessions for all major software used in-house.
E-Discovery:
Technical consult on E-Discovery litigation including document productions and computer forensic investigations, reviewing Case law pertaining to electronic evidence, maintaining the chain of custody, recovering erased data using computer forensic techniques and locating hidden data on a disk.
Intellectual Property Specialist
February 1997 to January 1998
PRIVATE
Patent Prosecution including preparing and filing new applications, Divisional and Continued Prosecution Application, Amendments, Payment of Issue Fee, Corrected Formal Drawings and Certificate of Correction.
Trademark Prosecution including preparing new applications, Statements of Use and Responses; litigation support including preparing exhibits and motions, legal research; clerical duties including maintaining Attorney Docket (including due dates, meetings and interviews), client correspondence, communication with the Patent Office, and administrative duties including deliveries to the Patent Office and training new employees.
Staff Secretary
July 1995 to February 1997
PRIVATE
Patent Prosecution including preparing and filing Declaration, Assignments, Priority Documents, Information Disclosure Statement, Related Case Statements, Verified Statements, Substitute Specifications, Amendments; docketing and filing Mask Works applications; clerical duties including reviewing drawings and preparing instructions for draftsman, maintaining docket, client correspondence and deliveries to the Patent Office; litigation support including legal research and meetings with clients.
PROFESSIONAL MEMBERSHIPS:
Association of Legal Information Systems Managers (ALISM) - Member
Women In Technology Inc. (WITI) - Member
CompTia Information Technology Professional – Advisory Board Member
EDUCATION – TECHNICAL:
Kroll Ontrack Headquarters
E-Discovery Certification Course
February 2006
Certified Electronic Discovery Specialist
STRAYER UNIVERSITY, Woodbridge, VA
Computer Science
July 2002 - September 2004
NEXTEC, INC., Woodbridge, VA
MCSE 2000 Program
August 2001 - November 2001
AMERITRAIN, Tysons Corner, VA
A+ NETWORK+ MCSE Program
June 2000-October 2000
EDUCATION – LEGAL:
Hagerstown Business College, Hagerstown M.D.
Legal Assistant Program
Associates in Applied Science Degree
Graduated with Honors (GPA 3.7) May 1995
SOFTWARE/APPLICATIONS/SYSTEMS:
Word Perfect 5.1, 6.0, 7.0, 8.0 and 9.0
Microsoft Word 97 and 2000
Microsoft Outlook 98, 2000 and XP
Power Point 97, 2000 and XP
Visio 2000
Lotus Notes
PictureTel Live 100 and PictureTel 550
Microsoft Access 97 and 2000
NetMeeting 2.1
Microsoft Excel 97 and 2000
Internet Applications (variety)
Visual Basic 6.0
NT Server 4.0 and 2000
DOS
NT Workstation 4.0
Omni Page Pro
Windows 2000 Professional
USPTO E-Patent References
Windows XP
USPTO Electronic Filing System
Exchange 5.5
USPTO Patent Application Information Retrieval
Exchange 2000
USPTO ePave
Windows 9x
BNA CD Library
Veritas 10.0
SQL 2000
SQL Report Writer
Windows 2003
Citrix Presentation Server 4.0
