Umangi T.

Resume _____________________________________________________________________________________________ Umangi S Thakur. C 701,Anupam CHS, Sector 8, Plot 25, Kandivali-west, Mumbai-67 CONTACT NO: 9167710082, Passport number A9065342 , H1B visa E-mail: Objective : To be working progressively and to achieve expertise in Software Testing and Quality Assurance in a result-oriented manner, where acquired skills and education will be utilized towards continued growth and advancement of self and associated business. Value profile : o Ability to lead and work in a team effectively. o Ability to balance multi-tasking assignment. o Ability to work under pressure. o Ability to face challenges. o Can adapt to any situation. o Ability to follow processes. o Ability to work with a problem until solved. o Aptitude towards problem identification. o Ability to analyze the reason for defect. o Ability to mentor. Organizational Experience: (4 trips to onsite-UK) o Quality Analyst (QA) JpMorgan Chase - (Sep 2009- Feb 2012). o Software Testing Specialist (Team Lead) Rave Technologies - (Oct 2007- Aug 2009). o Corporate trainer with SQTL on freelance basis(currently) o Software Testing Specialist (Team Lead) Vizualize Technologies PVT. LTD- (Oct 2006- Oct 2007). o Software Testing Specialist OmniTech Infosolutions PVT. LTD- (July 2006 - Oct 2006). o Testing Engineer INTEQ IT SERVICES (INDIA) PVT. LTD. BARODA - (Feb 2005 to July 2006). o Internship as a Software Developer (trainee) ATOMOS SOFTWARE Pvt Ltd - (8 months). Education : o MCA (2001-2004) o ISTAR, Sardar Patel University, V.V.Nagar. o [login to view URL]. Analytical Chemistry (1998-2001) o N.V.Patel College of pure and applied sciences, V.V.Nagar. Out of university certificates ? HP- QTP Certification. ? ISTQB certified for foundation level. ? SQA certified by Brainbench ? CNE 5.0(certified Netware eng. Novell). Software Skills : ? Good work experience and expertise in conducting In-House training to fresher's joining in Manual Black Box Testing, Functional Testing, Performance Testing, Regression Testing, Integration Testing, GUI Testing and User Interface Testing. ? Hold business knowledge on the credit card domain. ? Holds skills as of a Business Analyst(Junior). ? Have been an achiever on various aspects of testing in JP morgan and Rave. ? Have been a trainer for ISTQB foundation level. ? Excellent analytical, problem solving skills and possessing 3.5 years of experience in Software Testing and Maintenance in the area of Web Applications. ? Extensive work experience and expertise in conducting Manual Black Box Testing, Functional Testing, Performance Testing, Regression Testing, Integration Testing, GUI Testing and User Interface Testing. ? Experience in preparing Testable requirements, Test cases and Test ideas. ? Comfortable working with timelines and pressures, and deliver the quality product on time with great customer satisfaction ? A keen communicator with abilities in analyzing customer needs and assisting development teams for addressing issues during development stages. ? Having good knowledge of Software Testing Process. ? Entering the bug in bug tracking system (Mantis) and maintaining the life cycle of bug. ? Basic knowledge of automation tools like Win runner, Jmeter, QTP and Badboy for functional testing. ? Basic knowledge of performance testing tools like Loadrunner. ? Basic knowledge of Profilers like Aqtime. ? Experience in preparing sanity test for the application using the functional automation tool QTP. ? Comfortable in database testing using the tool phpMyadmin for MySQL. ? Executing all Test Cases manually and perform Verification and Validation. ? Possesses initiative and handles responsibility independently. ? Effective coordination between development team and testing team. Work Experience : Role: QA & Testing Sep 2009 to Feb 2012 : JP Morgan Chase-Mumbai 1) CPLAN Project Description: Campaign Planning Toolbox or CPlan is a suite of applications that facilitate JPMC Marketing, Marketing Operations and Credit Policy to setup and execute Marketing campaigns supporting a large variety of Consumer and Business, Acquisitions and Portfolio offers including Customization, Convenience Checks, Balance Transfers, Plastic Substitution, Product Change etc. Results are also posted to C Plan and can be viewed by Marketing and marketing ops via reports. C Plan also provides administrative tools for user access and other data maintenance. Responsibilities 1. Requirement understanding from the client onsite - US. 2. Analysis of Functional requirement specifications. 3. Involved in Planning and implementation of tests scripts. 4. Knowledge transfer of Functional requirement specifications 5. Generation of test scripts. 6. Raised 100+ defects as personal achievement. 7. Earned the "Extra Miler" for the quarter award. Role: QA & Testing Nov 2007 to Aug 2009: Rave Technologies (Onsite exp 15 days- 2 trips) 1) SHL-CE (Client: SHL) The SODA Candidate Experience project.The SODA Candidate Experience project defines a user interface and workflow that is sufficiently flexible to be re-used across all SHL Market Propositions (e.g. SODA, WSI, Test trials).CE will provide a single interface for Candidates to interact with SHL's online assessment delivery system (SODA) in order to prepare for, complete and obtain feedback from the assessments.A Candidate refers to any person that is completing an assessment. This includes both people responding specifically to ability tests and questionnaires.The Candidate Experience is defined as the interaction between a candidate and SHL's online assessments from the point at which the candidate accesses SHL's system (by clicking a link in a web page or email) to the point where they exit SHL's system (and are returned to a client, Third party or SHL web page). Role: QA & Testing Oct 2006 to Nov 2007: Vizualize Technologies (Onsite exp 2 months- 2 trips) 1) Richardson (Client: Richardson) Richardson has current website which needs to be revitalised and make it more user-friendly. With the increasing Richardson's new and upgraded learning programs for their prospective clients requires the flexibility of changing their site content regularly. Richardson follows a submission process into systems like Constant Contact and Microsoft CRM system where in the data is received via email followed by a manual process to enter into the system. Now, Richardson would like to have an automated process wherein the click off companies would be ported in excel and/or comma separated (.csv) files to manually enter into the Constant Contact and Microsoft CRM system. Here Dynamic pages can be updated Daily, Weekly or Monthly depending on the needs of the client. Worked on automating sanity cases using QTP 9.2. 2) Emap- Sites for bike and golf (Client: EMAP) (Onsite : UK) This is a project wherein improved versions of Two Sites were to be developed simultaneously for a company called as EMAP(Largest Media Company in UK). The Two sites were 'Todays Golfer' and 'MCN' (Motorcycle News) These sites were modularised, and the module structures are shared between the two sites. Todays Golfer - Is one of the leading consumer magazines in UK and Golf Enthusiasts view this site for various activities like: 8. Creating and Viewing Reviews of Courses in Europe. 9. Booking Tee Times 10. Creating and Viewing Reviews on Golf Gear 11. Check Latest Golf News 12. Maker friends with other people on Golf Community, on the site 13. Buying Golf gear etc. 14. URL being: [login to view URL] MCN - Is a site created specifically for Bike Owners. Many Bike owners log into this site to do the following: 1. Buy-Sell bikes 2. Buy Bike parts and Gear 3. View latest News about Bikes and Sports related to Bikes 4. Create / View Bike Reviews 5. View Trade directory for Bikes 6. Make friends / get involved in discussion etc on the Biker community on the site....etc 7. URL being: [login to view URL] 3) PS3- Sony Playstation (Client: Sony) (Onsite : UK) Sony Playstation 3 had some concept launched for its marketing in a form of a site. This site had to be tested for its ambiance and flash work along with its localization. It was the only one of its kind with a structure totally different then the normal websites. The site was based on the six characters (Plato, kovac, Bubba, Hotdog & Lucia', Bruce and Cherry) having different rooms with all the rooms different in terms of items in it. There were again some other things to be tested as Reception, uploading and downloading of the videos, user registration and much more. There were two sections of the site to be tested, flash site and the html site. Flash site, [login to view URL] HTML site, [login to view URL] 4) Medstar (Client: CoreLab) FILMTRACKER was initially designed by using Microsoft Access. Medstar is looking to replace the current system with a new technology using a more standardized business application format such as .Net and MS SQL server. The functionality, look and feel of screens are same as that of current system. Core Lab provides services of analyzing and documenting results of medical studies performed on patients for various clinical trials world over. These results are captured on various media devices like films, CD's, X-Rays etc and these media devices are sent to Core Lab. Core Lab tracks the media device from the time it is received till the time it is returned to the sponsor of the study. 5) This is girl thisisgirl home, the community where you can share your opinion on what being a girl means to you. The site for teen girls: showbiz+celeb gossip, music, fashion+beauty, games, chat, shopping and competitions. [login to view URL] is the great new community site for girls where they can tell everyone what they think...add gems and pinkthinks and be in with the chance of becoming a pink lady. Girls can keep an eye out for exciting competitions, free samples and giveaways too.. [login to view URL] Responsibilities :- Team lead o Identify various scenarios for functional and integration testing. o Extensively involved in executing Test Cases manually. o Leading the team. o Testing of mock up screens at the earlier development phase. o Conduct peer review for Testable requirements, test ideas and Test Cases. o Testing the site on MAC operating system ONSITE o Identify various scenarios for functional and integration testing. o Extensively involved in executing Test Cases both manual and automated. o Testing the site for localization. o Conduct peer review for Testable requirements, test ideas and Test Cases. o Involved in discussion with customer by email and chat for requirement clarification. Role: QA & Testing July 2006 to Oct 2006: ESI- A division of Omnitech Infosolutions PVT LTD. ESI- A division of Omnitech Infosolutions Pvt Ltd, means ESI has now merged with Omnitech. 1) ECPIX- Cheque Clearance system (Client: RBI) ECPIX (Electronic Cheque Presentment with Image Exchange) is an enterprise level banking domain software that is used for clearing of cheques via a Clearing House developed by NCR Corporation Ltd(client ). It incorporates image-based capture with MICR code line processing. This ability helps us truncate cheques at the deposit institution (or at any point in the payment stream), allowing transmission of electronic payment information along with the image of the physical cheque. Paper no longer needs to flow through the payment stream as the images are now available for archive and value-added customer service. Incorporating imaging technology into Electronic Cheque Presentment, allowing the exchange of images instead of paper, further increases efficiencies, value and return on investment, for the institution. The automation of the clearing process paves the way for quicker realization of funds and prevention of fraud due to faster turn-around. Responsibilities : o Identify various scenarios for functional and integration testing. o Extensively involved in executing Test Cases manually. o Developing and executing an automated sanity test for the application using the tool Silktest. o Development of scripts. o Testing of mock up screens at the earlier development phase. o Conduct peer review for Testable requirements, test ideas and Test Cases. o Provide training to support team by giving presentation regarding application functionality. o Participation in the Evaluation of the tool for the customer product. o Involved into creation/review of user manuals and help. o Involved in discussion with customer by email and chat for requirement clarification. Role: QA & Testing Feb 2005 to July 2006: INTEQ IT SERVICES (INDIA) PVT LTD. BARODA InteQ IT Services (India) Pvt. Ltd. Baroda (formally known as Vigorsoft Pvt. Ltd. Baroda) is a wholly owned subsidiary of InteQ Corporation, Boston, USA. The company is engaged in latest web technologies for developing enterprise applications related to Strategic Asset Management, Service Desk, Provisioning, Domain Registration and Remote Application Management, apart from embedded and real time applications. 1) WBT- Web Based Training This is a web based application having online courses available, where student can login and register for the course and study online. Student can view his progress throughout the study of the course, give online examination, bookmark the pages, submit evaluation, add notes, view FAQ, use bulletin board to post message, view glossary, track history of the visited pages, listen audio, search for the specific word in a course, raise a support ticket through the application in case having any difficulty in accessing the course. 2) UCMAS - HQ (Client: UCMAS) This is a web based application for franchisee management at different level from National franchisee, state franchisee and city franchisee. This application store the information related to students for every franchisee, the courses which students can have schedule examination and competition, course instructor schedule for different courses for different batch on the same day, inventory details of the course material and report at different level. 3) Knowledge Tree Knowledge tree is a document management system (DMS) that streamlines the process of managing organizational information. Users are able to manage documents in a central repository which contains features such as document version tracking, document search functionality, customizable access restriction and collaboration features. It is written in the PHP scripting language and requires a MySQL database and a webserver. Any web browser should be able to function as a client. (Only bugs were resolved in this open source project). 4) Infradesk 4.0 and 5.0 InfraDesk is a web enabled Service Desk application that is designed to facilitate the logging, tracking, routing, prioritization, notification and reporting of - employee and customer based - inquiries, requests and issues. It provides an easy to use powerful interface that allows the storing and retrieval of critical information needed to support a customer base, an internal infrastructure as well as support staff workload and resource management. The application supports the Service Desk by providing a single point of contact for external and internal end-users. Responsibilities : o As a senior tester responsible to impart in-house trainings on testing arenas. o As a QA Programmer involved in Study of System Requirement Specification and in preparation of Testable requirements, Test Ideas and Test Cases based on the Functional Specification. o Effective Coordination between development team and testing team. o Identify various scenarios for functional and integration testing. o Extensively involved in executing Test Cases manually. o Developing and executing an automated sanity test for the application using the tool Badboy and Jmeter. o Testing of Various Reports. o Testing of mock up screens at the earlier development phase. o GUI based testing for all web pages from consistency point of view. o Testing of error messages, warning messages and information messages in the application. o Enter the bug in bug tracking system (Mantis) and maintaining the life cycle of bug. o Regression testing after each error/bug fixes and after each system enhancement. o Creation of test logs after the testing is completed. o Conduct peer review for Testable requirements, test ideas and Test Cases. o Provide training to support team by giving presentation regarding application functionality. o Involved into creation/review of user manuals and help. o Involved in discussion with customer by email and chat for requirement clarification. o Preparing High level and detail use case documents from requirement documents. o Extensive testing of platform by which the application GUI is developed. Voluntary works : o Worked for Leprosy Eradication Drive.(ILEF). o Certified in Bachelors degree as National Social Service participant. o Achieved degree in the Sujok Acupressure treatment. o Basic Degree in the Pranic healing treatment. Personal Profile : ? Language Known : Gujarati, Marathi, Hindi and English. ? Nationality : Indian. ? Marital status : Married. ? Date of Birth : 27th Oct 1980. ? Gender : Female.