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CRM Marketing Project Management Sales Zoho
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Allan B.

@allancbatten

5.0
3

5.9

5.9

100%

Zoho CRM Admin. & Data Analysis

$24 USD / Hour

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Flag of

Thailand (11:36 AM)

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Joined on October 14, 2008

$24 USD / Hour

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Continuously contracted through Freelancer as a Zoho apps' specialist, data analyst, sales advisor & consultant to the President of a leading I.T. Security VAR since August 2014. Using my strong sales, marketing, business, I.T., B.I., strategic, analytical, support, & project management skills & supply chain business knowledge I assist companies meet their sales, customer service and I.T. strategies. Highly successful in: - designing and executing sales plans. - business intelligence. - marketing - after sales - an inventory management specialist. - project management. - Managing sales & after sales staff. - Implementing Zoho applications including Zoho CRM Plus, Zoho Analytics, Zoho Books, Zoho Projects etc. - V. A. support. Outstanding communication and management skills, with an outgoing personality, a keen sense of humor and a strong empathy with both staff and customers. A clear commitment to meeting customer needs and genuinely exceeding their expectations.

Verifications

On time

100%

On budget

100%

Repeat hire rate

50%

Portfolio

Portfolio

2887325
228409
2887325
228409
5.0 · 3 Reviews
Reviews
A

CRM Overview • $352 USD

project delivered before deadline

Annu C.

@AnnuC

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Flag of

lagos, Nigeria

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11 years ago

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L

Project Management/Virtual Assistant • $1,924.49 AUD

Great contractor, highly recommended! [30 September, 2013] Great work, couldn\'t be happier....

Former Client (inactive)

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Experience

General Manager

Aug, 2007 - Present

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18 years, 3 months

Dealer Systems Asia

Aug, 2007 - Present

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18 years, 3 months

Providing sales, CRM & inventory consultancy and data analysis and Zoho applications implementation and support.

Aug, 2007 - Present

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18 years, 3 months

Allan C. Batten

Aug, 2007 - Aug, 2014

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7 years

CRM Asia Solutions

Aug, 2007 - Aug, 2014

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7 years

Senior Business Development Manager o Providing Zoho I.T./business systems, quality service consultancy, and sales, after sales and marketing support.

Aug, 2007 - Aug, 2014

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7 years

Business Development Manager

Jan, 2007 - Jul, 2007

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6 months

Inetasia Solutions Ltd., Thailand

Jan, 2007 - Jul, 2007

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6 months

o Developing and managing departmental P. & L. of products and services in the BUILD-MARKET-ANALYZE marketing platform. o Developing and managing all international sales & marketing activities. o Marketing/promotion planning in order to develop product coverage and, in particular, the marketing and sales of products and services into ASEAN, United States, U.K. and the Middle East.

Jan, 2007 - Jul, 2007

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6 months

Education

o Millbank College of Commerce, Liverpool o City and Guilds 319 Certificate in Computer Programming and Information Processing

1971 - 1971

1971 - 1971

o Merchant Taylors School Crosby, Liverpool, England 5 GCE \'O\' levels

1961 - 1966

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5 years

1961 - 1966

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5 years

Qualifications

City and Guilds 319 Certificate in Computer Programming and Information Processing

1971

City & Guilds

Computer Programming and Information Processing

1971

Publications

Handling Customer Complaints with a Dash of Help from Zoho Support HelpDesk Software

CRM Asia Solutions

Customer complaints are part of everyday life for businesses of all types and of all sizes. And when they happen, generally speaking the customer has a very good point to make about your product, service or indeed your product and service. If companies handle the complaints well the outcomes will generally be more than satisfactory with a win-win situation for both the company and the customer. But companies must be aware of how to take care of the customer by attentively heeding the complaint, set

Certifications

US English - Level 1

US English

UK English - Level 1

UK English

Registered Users

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