Anurag S.

Anurag Srivastava Experience Summary • 13 years of professional experience in Application Software Designing, Development, Testing and Implementation with 4 Years of Salesforce CRM Platform as Technical Architect. I also performed roles of [login to view URL] Configurator, Administrator and developer with experience in Apex Coding Language. • Successfully completed 10+ end to end full lifecycle software development implementation(5+ in [login to view URL]) • Responsible for defining technical architectures, technical design, requirement gathering and project life cycle roadmaps. • Proficient in SFDC technical and Integration components like SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders, etc. • Facilitate detailed design from requirements and support construction and deployment. Design components in a Service Oriented Architecture (SOA) environment. • Design and develop proof of concepts (POCs) as needed, integrating new components with back office systems during the design and requirements phase to evaluate products and integration strategies. • Extensive experience in SFDC implementation and customization, and an In-depth understanding of SFDC CRM business processes. • Proficient with Sales Cloud, Service Cloud, Call Center, [login to view URL], Chatter collaboration and App-exchange on Salesforce. • Experience with SFDC development using JavaScript, [login to view URL] IDE, Apex classes and Triggers (for bulk with exception handling), Test Methods, VisualForce Custom Controllers and Extensions, SOQL and SOSL quires and DML statements • Proficient in almost all declarative tasks as a Salesforce administrator and advanced implementations tasks including but not limited to creating custom objects, fields, tabs, profiles, roles, users, page layouts, Reports, Dashboards, Tasks and actions, validation rules, Data Utilities, Data loading and cleansing • Experience in the complete life cycle of project development (SFDC) including Release Management, System Analysis, Design, Development, Testing and Deployment. • Proficient in business CRM processes like Forecasting, Campaign Management, Lead management, and Pipeline Management, Account Management and Case management. • Having initial 8+ year experience in Microsoft technology(.Net, C#, ASP.Net etc) • Strong knowledge of SDLC process and experience working in teams implementing Agile Scrum Methodologies. • A skilled problem solver and an efficient team player. Can effectively work in both independent and collaborative work environments, have excellent communication and inter-personal skills, and ability to effectively communicate technical issues and resolve problems at all levels of the organization to reach deadlines. • Executed 5 projects in Agile methodology well versed in Agile sprint life cycle. Played Scrum Master role in 2 implementation. SKILLS : SFDC: [login to view URL] (SFDC) Sales Cloud, Service Cloud, Service Cloud console, APEX Classes, Apex Trigger, CTI & Web Service Integration, SSO Integration, Visual Force (VF) pages, Apex Data Loader, Cloud Informatica, Site, SFDC deployment process, AppExchange tools. Software: SFDC Apex class, visual force, Visual studio 2008, .NET Framework 3.5, C#.Net 2.0/3.5, WCF, WPF, ASP.NET 2.0/3.5 ,VB.Net, Web Services, .Net Windows Application, Java, Java script, XML Databases: Sql Server 2000/05/08, ORACLE 9i, 10g, PL/SQL, T-SQL, MS Access. Other Tools : MPP, NetSuite, Oracle MDM, UML, Clear Case, Visual Source Safe, TFS Microsoft Visio, Enterprise Architect Design Tool, FPA, HP Clarity, HP Quality Center, HPSM EDUCATION M.C.M. (MASTER OF COMPUTER MANAGEMENT) from Pune University with first division in 2000 (Full Time). [login to view URL] (Bachelor of Science) from CSJM Kanpur University in 1996(Full Time) CERTIFICATION [login to view URL] Dev 401: I am [login to view URL] Dev 401 certified developer(Certification Number: 1324055). MCTS : I am Microsoft certified technology specialist (exam 70-536 and 70-528) PMA : Project Manager Certification held at Wipro Technologies.