Aron K.

Accountable for initiating and growing sales for all equipment both nationally and internationally. Initially hired as Shop Helper, was promoted to Service Technician within 2 months. Consistently promoted to positions of increased responsibility. o Expanded sales from regional Oregon, Washington and California area to include all 50 states as well as Canada, Mexico, Europe and Asia, doubling annual parts sales. o Increased sales in all markets within all equipment lines. Created all marketing campaigns a

Creates technical training materials while training new service staff of up to 10. o Confirms service technicians' competency in servicing equipment by analyzing each technician's competencies and providing individualized training and support. Creates and presents documentation on best practices and presents to all management and technicians. Evaluates long-term competencies based on dollars and hours billed as well as amount of rework to address correction of errors. o Writes and updates technical se

Responsible for design and development of all marketing materials and company website. o Established position to develop website which led to a huge increase in both in territory and out of territory sales and leads across all brands. o Designed and maintains company website, digital catalog and marketing brochures. Manages all aspects of website including programming modules, writing ad copy as well as creating SEO and SEM campaigns. Runs all server maintenance, generated sales leads and customer service

Maintained cataloging system and parts inventory for entire company. o Performed continuing maintenance of $500K parts inventory and cataloging system, using QuickBooks to oversee stocking levels and maintain inventory as needed. Adjusted levels in order to accommodate both changing customer needs and seasonal demand changes. Ordered parts and equipment from 300+ vendors as well as organized parts room for improved efficiency.

Held responsibility for all customer service and sales within territory of the majority of Oregon and Washington. o Achieved lasting client relationships through handling sales leads and ensuring satisfaction of over 30,000 clients. Provided support for up to 100 customers daily, maintaining satisfaction and resolving complaints

Constructed and repaired equipment within facility, up to 40 per week.