Aditya P.

I am interesting in Customer Support, content writing, proofreading/Editing, copy-writing, virtual assistance, Web search evaluation, Web assessor and other such projects as a Freelancer/Contractor. Career Highlights: =>Experienced in Web Search Evaluation projects consisting of annotation and verification tasks. =>Experienced in diverse fields in BPO industry such as Customer Service (E-mail & phone response, B2C), Collections, (outbound calling), B2B Accounts receivable & Technical Support (B2C). =>Great customer orientation/flair for customer service. Excellent writing skills. Continuous positive feedback from the clients. =>Excellent in facilitating support and mentoring. Good team handling skills. Worked as acting Team Leader at times. =>Experienced in developing training modules, conducting trainings, quality audits & data scrubbing. =>Played an instrumental role in the establishment of the E-Care business in Wipro BPO, Pune. =>Good writing & communication skills and a healthy typing speed of 35-40 words per minute. =>Industrious, reliable & adaptable; quick at learning new systems.