EXPLORE


0.0
0.0
0%
$4 USD / Hour
・

Philippines (1:05 PM)
・
Joined on May 27, 2012
$4 USD / Hour
・
Established Customer Care and Technical Support Specialist who comes with over 6 months of professional experience in the field of Customer Care and Technical Support as well as in International & Communication Technology, Business Process Outsourcing.
No reviews to see here!
Experience
Customer Service Representative/Technical Support Representative
Nov, 2011 - May, 2012
•
6 months
Qualfon Inc., Cebu Phils
Nov, 2011 - May, 2012
•
6 months
? Specializations and Expertise: Customer Service and Sales Management Technical Support Management ? Professional Experience: I. Customer Service Representative: Tracfone.com/Qualfon Incorporated, Cebu City Philippines (November 2011 - December 2011): Responsible for ensuring good Customer Service for the American customers of one of the largest wireless companies. II. Technical Support Representative: Tracfone.com/Qualfon Incorporated, Cebu City Philippines (Ja
Nov, 2011 - May, 2012
•
6 months
Education
University of the Visayas
2007 - 2011
•
4 years
Bachelor of Science in Nursing

Philippines
2007 - 2011
•
4 years
Saint Theresa College
2003 - 2007
•
4 years
High School

Philippines
2003 - 2007
•
4 years
Qualifications
Leadership Training Seminar
2009
University of the Visayas
o Represented UVCN - Banilad, Cebu in this day-long activity.
2009
Client Specifics Training
2012
Qualfon
o Trained to assist American and foreign customers with their concerns regarding with their wireless handsets. o Trained to troubleshoot errors with the handset and other technical concerns.
2012
American Accent Training
2011
Qualfon
o Attended an intensive training on how to speak English fluently minus the local accent. o Trained on how to cope with the right accent and intonation of native English speakers.
2011
Verifications