Holds a Bachelor's Degree in Mass Communication and Journalism. A freelance writer since 2005 and one of the top-rated writers and editors on Freelancer.com. A press release writer for a tech company and regular contributor to a UK-based news website. Has 12 years of experience in content writing, 7 years in customer service (email, chat, and phone support), and one year in providing virtual assistance and social media management services. Skills and qualifications - Virtual assistant - Email and chat support - Facebook, Instagram, and LinkedIn management - Content moderation - Community management - Medical writing - Creative Writing - SMS Text Support - Technical Writing - Order entry - G Suite Experience - Zendesk - Dropshipping - Phone support - AliExpress - Oberlo - Blog Writing - Web content writing