The Money Tree Mortgage Corporation, USA
Marketing Supervisor
•Lead the marketing team in generating mortgage leads in the USA.
•Develop and implement strategies and marketing plans geared toward achieving lead target.
•Identify opportunities where the company can offer added services.
•Manage the overall operations of the Marketing Department and take ownership for the result.
Jump2Top – Search Engine Optimization Company, USA
Team Leader
•Answer all Inbound calls
•Outbound Sales
•Advertising client’s website by making sure that the website is visible at the SE first page result.
•Monitoring all staff and sending report daily.
Adobe, USA
Customer Service Representative
•Welcome and assist customers with questions, concerns and service changes. Perform necessary functions for new and prospective customers, including selling and bundling services, entering account information into the computer system, scheduling installation, and verifying service availability, deposit requirements, and service requirements.
•Handle all inbounds call for all adobe software products.
•Take ownership of customer concerns and issues and ensure timely resolution.
Dell Financial Services, USA
Customer Service Representative
•Respond to and resolve customer inquiries by investigating all issues and gathering all necessary information.
•Responsible for reporting issues affecting multiple customers to management.
•Eliminate customer confusion or frustration using empathy and consideration to reach amicable solutions.
School of Genesis, Foundation Inc – Philippines
Administrative Officer
•Provide executive-level administrative support to the School President and twelve direct supports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines. Recognized for the Excellent organizational and planning skills.
•Personally responsible for the successful implementation of helping unfortunate Children to go to school.
•Played a lead role in developing and implementing a program in school collections and payment plans.
•Recognized for the excellent problem solving skills.
JACA Construction Inc. – Philippines
Part-Time Computer Technician
•Responsible in all computer maintenance.
•Supervised all on-the-job training students.