charmaineesj adlı kullanıcının profil görüntüsü
@charmaineesj
Philippines bayrağı Santa Rosa City, Philippines
1 Şubat 2019 den beri üye
0 Tavsiyeler

charmaineesj

Çevrimiçi Çevrimdışı
I've been a Customer, Sales, and Technical Support Representative for 5 years in most Fortune 500 companies in the United States and I have spent the last five years developing my skills as a Professional Call Handler where I have won several performance awards. I know myself that I can also draw everything that I've learned from working in a call center. I have experience with Real Estate Campaigns, Telemarketing E commerce Sites, Email, Livechat and Technical troubleshooting for phones, Virtual assistance, data entry, job posting, forum posting, ad posting, photo editing, Google Suite (formerly Google apps), MS Office, Especially Google Sheet and does Lead Generation research as well. I am detail-oriented, fast learner and hardworking individual that provides excellent client care and support.
$5 USD/hr
0 değerlendirme
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Tecrübe

Appointment Setter- Real Estate

Sep 2018 - Dec 2018 (3 months)

Have Utilized Systems like MOJO DIALER, PODIO SYSTEM, ZILLOW.

Real Estate Appointment Setter

Jul 2018 - Nov 2018 (4 months)

Make Outbound calls to ask potential Homeowners regarding selling their houses.

Appointment Setter

May 2018 - Dec 2018 (7 months)

Virtual Assistant for a Real Estate/ Mortgage Investor in CA. Also Make phone calls Organize CRM Enter Leads and make Call backs to Follow up

TELEMARKETER

Sep 2017 - Apr 2018 (7 months)

B2B Campaign Sell LED Lights to Business Owners for Upgrade Arrange Inspection and Make End Of the day Reports. Process Collections as well

INSURANCE DESK SUPPORT

Mar 2017 - Sep 2017 (6 months)

Processing Claims

SALES REPRESENTATIVE

Feb 2016 - Mar 2017 (1 year)

Perform Sales of Internet and Cable Service- Identify and assess customers’ needs to achieve satisfaction Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; Handles Billing Concerns. Prepare product or service reports by collecting and analyzing customer information

TECHNICAL SUPPORT

Oct 2014 - Jun 2015 (8 months)

I am Tasked with monitoring and maintaining a Customer's Phone systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.

CSR

Nov 2013 - Oct 2014 (11 months)

Greet customers warmly and ascertain problem or reason for calling Cancel or upgrade accounts Assist with placement of orders, refunds, or exchanges Advise on company information Take payment information and other pertinent information such as addresses and phone numbers Place or cancel orders Answer questions about warranties or terms of sale

Eğitim

Bachelor's Degree OF Hotel and Restaurant Management

2009 - 2013 (4 years)

Bachelor's Degree OF Hotel and Restaurant Management

2008 - 2008 (1 month)

Doğrulamalar

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  • Ödeme Onaylı
  • Telefon Onaylandı
  • Kimliği Doğrulanmış
  • E-posta Onaylı

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