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EXPLORE
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$250 USD / Hour
・
Jamaica (12:24 AM)
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Joined on July 5, 2012
$250 USD / Hour
・
Have been a technical writer since 1996. Current job description includes the development of policies and procedures to support the operations of the business (financial services)
No reviews to see here!
Experience
Manager, Systems & Processes
Jan, 2007 - Present
•
19 years, 6 months
First Global Bank Limited
Jan, 2007 - Present
•
19 years, 6 months
Processes: - Review operational, risk and technical processes, end-to-end, to identify best practices to improve efficiency and effectiveness of processes. Document policies and procedures and assist in designing and delivering training. Assist in supporting the implementation of process changes. Coordinate and support User Acceptance Test (UAT) Risk Management: - Include a focus on minimizing the risk of revenue leakage, fraud, forgeries and operational losses in business processes and procedures. A
Jan, 2007 - Present
•
19 years, 6 months
Associate Project Consultant
Jan, 2000 - Dec, 2002
•
2 years, 11 months
Smythe Witter & Associate
Jan, 2000 - Dec, 2002
•
2 years, 11 months
Specialization in Process Reengineering, User Acceptance Testing, development of business user manuals and training procedures.
Jan, 2000 - Dec, 2002
•
2 years, 11 months
Education
MBA in Finance
2006 - 2010
•
4 years
2006 - 2010
•
4 years
Certificate in Management Studies
1993 - 1995
•
2 years
Jamaica
1993 - 1995
•
2 years
Qualifications
Certified Professional Advisor
2005
Jamaica Institute of Management
Certified financial advisor
2005
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