cheeniyael6213 adlı kullanıcının profil görüntüsü
Philippines bayrağı Muntinlupa City, Philippines
12 Temmuz 2017 den beri üye
0 Tavsiyeler


Çevrimiçi Çevrimdışı
I am Lovely Cheena C. Gonzales. I am flexible, reliable, enthusiastic and hardworking individual who has over 2 years of experience giving professional, efficient and high quality of service to various call center companies. I am skilled in communicating with clients over the phone and through email. I also have experience with live chat support and has been part of the quality assurance team. I am eager to learn and use any new tools and get the job well done. I am dedicated and passionate about producing work of a high standard. I always produce work ahead of schedule. I have extensive experience and knowledge of MS Office (MS Word, MS Excel, etc) and can do extensive data/web research on web of any kind. I can work under less supervision. I work with focus and determination. I meet deadlines, and don't make promises I can't keep. I am a fast learner and can easily adopt changes. I look forward working with you in providing excellent service and anything else you may need help with.
$6 USD/hr
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Quality Assurance Officer

Sep 2016 - May 2017 (8 months)

I started working in the company as a customer service representative, and have been part of the quality assurance team in as early as 2 months. What I do as a customer service representative are assisting customer with regards to their concern and inquiries. We do assist customer by a phone or by email. My task as a quality assurance officer are monitoring and evaluate agents calls and emails. Train them and coach regarding updates on quality and their scores.


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