Chintan L.

 Result-oriented professional with 14 years of experience in Client Servicing, Consumer & Market Insight (CMI), and Operations Management, in start-ups to market leading companies, serving sectors FMCG, IT, Automotive, and so on  Unique ability to quickly grasp any new sector/domain knowledge while immediately delivering value in the functional areas - viz. Operations, CMI, Client Service  Resourceful at maintaining relationship with clients to increase revenues by delivering actionable insights and resolving their service related critical issues  Adept in conducting competitor analysis by keeping abreast of market trends and devising effective counter measures  Skilled in defining service standards and guidelines that serve as benchmark for excellent service delivery as per global standards  An enterprising leader with problem solving skills and leading personnel towards accomplishment of common goals