EXPLORE


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$3 USD / Hour
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Philippines (2:18 PM)
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Joined on May 7, 2011
$3 USD / Hour
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I love email customer support. It's easier to provide help when we treat customers real people instead of just mere business. For a creative life, I design logos, layout brochures, create posters especially when it has anything to do with nature. And when I'm digitally signed off, I garden, I design permaculture projects and aid work.
Verifications

Logo Design for an Organic Farm

Logo Design for an Organic Farm
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Experience
Email Support Staff
Dec, 2015 - Mar, 2017
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1 year, 3 months
Photoup Philippines
Dec, 2015 - Mar, 2017
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1 year, 3 months
I provide assistance to clients with email inquiries on their order status, account issues and follow-up. The company is a real estate photo editing firm and as an email support specialist, I am the frontliner of the company. My email techniques are friendliness yet professional. I always speak to clients as if I am talking to a friend. I avoid negative language and strive for positive tone in my emails.
Dec, 2015 - Mar, 2017
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1 year, 3 months
Customer Service Representative
May, 2009 - Jun, 2010
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1 year, 1 month
Qualfon, Philippines Inc.
May, 2009 - Jun, 2010
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1 year, 1 month
I provide assistance from incoming calls. I help clients with issues on their cellphone's service, internet connection issues and billing issues.
May, 2009 - Jun, 2010
•
1 year, 1 month
Education
University of Cebu
2004 - 2012
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8 years
Bachelor of Science in Information Technology

Philippines
2004 - 2012
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8 years
Qualifications
Permaculture Aid Course
2017
Green Warrior Permaculture
This certification is given after completing the Permaculture Aid Course. This course is about giving aid to typhoon victims, conflict areas, etc. in which Permaculture is being applied to provide sustainable and all year food supply.
2017
Certifications
US English