Danny L.

I am a Professional with thorough knowledge of all facets pertaining to a Company’s financial & business requirements. I have work experience of 3 years with Information Technology and over 9 years in BPO Operations, Quality and Life Insurance Sector. Strengths include Technical Skills, Customer Service Skills, Collections Skills, People Management Skills and Project Management Skills. Maintain a proactive approach in problem solving, Solution oriented, focused, organized and competitive. I am a strong believer in hard work, practical, honest and approachable person having a high degree of integrity and work ethics. I have the ability to understand the requirements of clients and superiors and convert it into simpler tasks for my subordinates. I get things done efficiently and accurately. I have the experience of working with International Clients and understand the importance of the need to implement the same in Indian workplaces to improve productivity and involvement. I am Green Belt Certified and have been formally trained in ISO & COPC Awareness.