DRKGraphicArts

How we help You Succeed As the first step, the creation's team learns about the client's project, what the deliverable needs to include, and what it needs to achieve. We then gather information about business issues-for example, product goals and strategies, marketing and channel plans-and technical issues, which include specific details about the product being documented and any specialized technical skills the project will require. The information acquired during the Discover phase provides the background against which we can build a detailed project plan-one that ensures the creation of a high-quality deliverable on time and within budget. The Discover phase includes these stages: § Explore customer requirements § Analyze gathered information § Create project plan Explore Customer Requirements The Explore customer requirements stage provides an opportunity for the creation's team to learn about the business and technical issues that will impact the documentation to be created... gathering information by reviewing existing documentation, examining the product itself, and interviewing stakeholders and subject matter experts identified by the customer. Analyze Gathered Information During the Analyze gathered information stage, the creation's team analyzes the raw data captured in the Explore customer requirements stage to gain a more complete understanding of the product or process to be documented. At this time we also identify specific client requirements (for example, a schedule that cannot be modified, or unusual technical skills that might be necessary to complete the project) and other factors that will impact how the documentation is created and delivered. Create Project Plan The creation's team uses the information gathered and analyzed in the first two stages of the Discover phase to create a detailed project plan. The project plan describes both the deliverable and the project process in considerable detail. As a roadmap for completing the project, the project plan generally contains these elements: