Microsoft Dynamics CRM 2011, .NET framework v4.5, ASP.NET, C#, Silverlight Managing the Asurion CRM product implementation which spans various CRM organizations with users using Web Client, Outlook and Mobile devices to access CRM. Lead the implementation and support teams and be the client relationship manager to ensure smooth deliveries. Work with Business Partners and enable them to make the best use of CRM in their respective business proceses. Manage resources and SOWs for all resources.

Microsoft Dynamics CRM 2011, .NET framework v4.0, ASP.NET, C# Needed a highly configurable light weight claims processing system with quick speed to market for smaller markets. Required features: Claims processing, business rule, User Profiles, DAX Integration. Microsoft Dynamics CRM 2011 as the platform and admin UI along with an XRM Agent UI seamlessly integrated into CRM. • Completely configurable with Multi-Client, Multi-Lingual Interface • Dashboards for Administrators and Supervisors • Dy

Needed a System to manage Medical Contacts, Doctor Information, Track Leads for Flushots, Worker’s Compensation and manage general health information. Microsoft Dynamics CRM 4.0 was implemented to fulfill the business needs. • ASP.NET 2.0 Portal for providing Health tools, tracking weight, sleep cycles, Running Cardio Risk Algorithm. The portal is integrated with CRM 4.0 on-premise and users are saved as contacts along with their Health Info in custom entities. • Client Report generation from CRM usi