EXPLORE


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$50 USD / Hour
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Philippines (2:16 PM)
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Joined on May 3, 2011
$50 USD / Hour
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Responsible for providing employee-focused customer service in delivering corporate administrative requirements as defined by the business: ● Corporate Credit Card ● Corporate Mobile Phone requirements ● Facilitate and ensure timely and organized delivery of corporate administrative requirements. ● Ensure full compliance to internal and external quality standards. ● Maintain the highest ethical and integrity standards in all internal and external dealings and relationships ● Manage corporate administrative requirements with the accredited vendors ● Follow-up with internal customers to ensure that required documents are received in a timely manner. ● Maintain documents to ensure easy retrieval and access ● Corporate Credit Card in-scope processes includes Credit card application, Permanent/Temporary credit limit increase, Permanent/Temporary Blocking, Reinstatement, Replacement, Dispute, Payment, Ledger Reporting and Credit card cancellation
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Experience
Corporate Admin Specialist
May, 2016 - Present
•
9 years, 7 months
Holcim East Asia Business Service Centre
May, 2016 - Present
•
9 years, 7 months
● Corporate Credit Card in-scope processes includes Credit card application, Permanent/Temporary credit limit increase, Permanent/Temporary Blocking, Reinstatement, Replacement, Dispute, Payment, Ledger Reporting and Credit card cancellation ● Corporate Mobile Phone in-scope processes includes New Line/Renewal Application, Payment Plan Modification, Repair Request and Ledger Reporting ●Prepare payments for credit cards and globe and tattoo lines
May, 2016 - Present
•
9 years, 7 months
Operations Representative
Oct, 2015 - Mar, 2016
•
5 months
E*TRADE INFORMATION SERVICES LLC
Oct, 2015 - Mar, 2016
•
5 months
Review customer related documents for completeness and regulatory compliance. Process changes,additions or requests related to customer accounts (such as activations,address changes,registration changes,accounts closures, document requests and upgrades to margin and option trading) using the appropriate systems or internal workflow process Consistently meet or exceed established quality and productivity goals Perform other duties as required
Oct, 2015 - Mar, 2016
•
5 months
Collections Back Office Assistant
Mar, 2007 - Mar, 2015
•
8 years
Metrobank Card Corporation
Mar, 2007 - Mar, 2015
•
8 years
Duties and Responsibilities Maintenance and Account Handling Collections Correspondence Supplies Requisition and Documentation
Mar, 2007 - Mar, 2015
•
8 years
Education
BSBA Major in Computer Management Colegio de San Juan de Letran
2002 - 2006
•
4 years

Philippines
2002 - 2006
•
4 years
Certifications
F
Foundation vWorker Member
Verifications