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Emjay B.

@ehmjhay21

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Corporate Admin Specialist

$50 USD / Hour

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Philippines (2:16 PM)

Joined on May 3, 2011

$50 USD / Hour

Responsible for providing employee-focused customer service in delivering corporate administrative requirements as defined by the business: ● Corporate Credit Card ● Corporate Mobile Phone requirements ● Facilitate and ensure timely and organized delivery of corporate administrative requirements. ● Ensure full compliance to internal and external quality standards. ● Maintain the highest ethical and integrity standards in all internal and external dealings and relationships ● Manage corporate administrative requirements with the accredited vendors ● Follow-up with internal customers to ensure that required documents are received in a timely manner. ● Maintain documents to ensure easy retrieval and access ● Corporate Credit Card in-scope processes includes Credit card application, Permanent/Temporary credit limit increase, Permanent/Temporary Blocking, Reinstatement, Replacement, Dispute, Payment, Ledger Reporting and Credit card cancellation

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Experience

Corporate Admin Specialist

May, 2016 - Present

9 years, 7 months

Holcim East Asia Business Service Centre

May, 2016 - Present

9 years, 7 months

● Corporate Credit Card in-scope processes includes Credit card application, Permanent/Temporary credit limit increase, Permanent/Temporary Blocking, Reinstatement, Replacement, Dispute, Payment, Ledger Reporting and Credit card cancellation ● Corporate Mobile Phone in-scope processes includes New Line/Renewal Application, Payment Plan Modification, Repair Request and Ledger Reporting ●Prepare payments for credit cards and globe and tattoo lines

May, 2016 - Present

9 years, 7 months

Operations Representative

Oct, 2015 - Mar, 2016

5 months

E*TRADE INFORMATION SERVICES LLC

Oct, 2015 - Mar, 2016

5 months

Review customer related documents for completeness and regulatory compliance. Process changes,additions or requests related to customer accounts (such as activations,address changes,registration changes,accounts closures, document requests and upgrades to margin and option trading) using the appropriate systems or internal workflow process Consistently meet or exceed established quality and productivity goals Perform other duties as required

Oct, 2015 - Mar, 2016

5 months

Collections Back Office Assistant

Mar, 2007 - Mar, 2015

8 years

Metrobank Card Corporation

Mar, 2007 - Mar, 2015

8 years

Duties and Responsibilities Maintenance and Account Handling Collections Correspondence Supplies Requisition and Documentation

Mar, 2007 - Mar, 2015

8 years

Education

BSBA Major in Computer Management Colegio de San Juan de Letran

2002 - 2006

4 years

Flag of

Philippines

2002 - 2006

4 years

Certifications

F

Foundation vWorker Member

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