Ehsanul H.

MCL Hotline Bangladesh is a subsidiary origination of MCL Group Bangladesh is one of the oldest & largest Contact Center Founded in 2008 in the capital city Dhaka, it is one of the well established International & Domestic call center of Bangladesh. Conveniently located in the heart of Dhaka city opposite & very close to the Bangladesh Parliament As contact Centers we have become an essential and vital means of doing business of millions of firms around the globe. As a business contact center, we focus on producing the best outbound campaigns & inbound services for clients worldwide. Our Call Center services cover the entire spectrum of customer support and telemarketing needs of enterprises. We provide solutions that help in the growth of companies by customizing according to need of clients. We are always being a partner with our clients in every sense of the word. We believe that our thought process should be like yours - concentrating on saving money, but at the same time cultivating an off shoring outsourcing campaign that will outshine anything you have ever put together in the past, whilst at the same time, maximizing customer focus and service. MCL Hotline Bangladesh Limited offers the perfect blend of technology and touch of human element using diversified channels of communication marked with creativity. As we are the Sister Concern of MCL Group we are Financially sound & capable to invest any amount require for business Since 2008 we are working as a International Contact Center. We have country Manager in USA, Canada, UK, Australia, Philippine & India We are financially sound & investing huge money in R&D and also for the training development of Agent/Call Center Executive We are active member of Bangladesh Association of Contact Center & Outsourcing (BACCO), Bangladesh Computer Samity (BCS) and MST BPO Global Services-Canada Giving free consultancy into Operation & Co-ordinations of other contact centers by providing campaigns, helping to find leads and Minutes & communications with Service providers for the Domestic growth. Active participation into Soft Expo Fair 2008 in Dhaka Participation in the International Call Center Expo' 09 at Birmingham, UK held on 22nd & 23rd of September Participation in Telco Fair WTISD 2010 in Bangladesh where we have demonstrated our live Call Center