einniemwai adlı kullanıcının profil görüntüsü
@einniemwai
28 Mart 2019 den beri üye
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einniemwai

Çevrimiçi Çevrimdışı
Versatile, Dynamic and Gulf experience professional equipped with 8+ year’s record of delivering key significant contributions towards companies’ continued business growth. Acquired practical work experience in handling General Administration, Retail Sales & Marketing, Brand & Product Management, Merchandising, and Customer Service related functions. Displayed efficiency in providing support in managing and coordinating office administrative functions such as preparation of letters, memos, faxes and other correspondence, keeping a record of staff contracts, stationary management & travel arrangement & hotel booking; Consistently demonstrated ability to multitask, prioritize job responsibilities, perform well under pressure, and surpass performance parameters. Possess enthusiasm, tenacity, and initiative in achieving performance goals, desirous for continuous learning with excellent communication, analytical, coordination, organization, problem-solving and interpersonal skills.
$10 USD/hr
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Portfolios

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Tecrübe

Front Office Receptionist

Jan 2019

Handling administrative tasks for executives, arranging and scheduling meetings, making travel arrangements Perform tasks of handling and transferring calls to concerned departments, Make outbound calls to clients to figure out requirements under the instructions of managers, Responsible for receiving, identifying and sorting mails, sending mails, faxing important documents, filling and photocopying

Junior Asociate (call center agent)

Jun 2018 - Nov 2018 (5 months)

Managing inbound calls in a timely manner Following communication script when handling different topics Identifying customers’ needs, clarifying information, researching every issue and providing solutions and/or alternatives Upselling by making correct suggestions based on customer request Retaining all the training conducted over a period of time Maintaining excellent quality on all calls handled Working with minimum supervision Delivering day to day KPIs Customer support via CRM

Administrative Assistant

Sep 2014 - Dec 2017 (3 years)

Accounting/Bookkeeping Administrative Support Scheduling Appointments, Taking Meeting Minutes & Calendar Management Client Relations Designing and Maintaining Filing System Travel Arrangements Event Planning Processing Expense Reports

Administrative Assistant

Jan 2012 - Aug 2014 (2 years)

Monthly running cost budgeting & Issuing monthly financial reports & Forecasting monthly petty cash budgets Planning meetings and taking detailed minutes Prepare correspondence and documents Maintain contact lists & Contacting clients to following-up on queries and to send required documentation. Manage Front Office. Supporting the Human Resources coordination with overseeing Office Managers functions. Coordination with Legal with regard to local legal requirements and compliance.

Retail Customer Service Executive

Jan 2010 - Dec 2011 (1 year)

Dealt with customer feedback and general inquiries. Provided customers service information including product and membership details. Processed service and return transactions to the register in alignment with company’s 100% customer satisfaction guarantee. Maintained customer hold area by keeping the area organized & remove items that are beyond the hold dates. Processed damaged goods in line with store policy including moving & pricing the item, or tagging.

Eğitim

Bachelor of Commerce

2005 - 2009 (4 years)

MBA

2014 - 2016 (2 years)

Doğrulamalar

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