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EXPLORE
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$4 USD / Hour
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Canada (1:26 AM)
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Joined on July 8, 2012
$4 USD / Hour
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Have 7+ years of experience in user support, system administration, and cloud support—combined with my demonstrated strengths in team collaboration and problem solving.
No reviews to see here!
Experience
Solutions Specialost
May, 2016 - Dec, 2019
•
3 years, 7 months
Flexisphere
May, 2016 - Dec, 2019
•
3 years, 7 months
-->Involved in error tracking and troubleshooting complex issues using various debugging techniques. -->Resolve customer issues and bring customer satisfaction. -->Health management of all type of servers and updating them with latest patches. -->Making sure all systems are working with 100% efficiency. -->Configuring backups. -->Configuring alerts for automatic monitoring of Servers, Desktops, Printers, Network devices. -->Involved in various levels of SAAS model architecture.
May, 2016 - Dec, 2019
•
3 years, 7 months
Production Support Engineer (ICICI Bank)
Jan, 2014 - May, 2016
•
2 years, 4 months
3i Infotech
Jan, 2014 - May, 2016
•
2 years, 4 months
-->Configuring the weblogic server on Application. -->Patch Deployment to 56 applications. -->Reviewing AWR and ADDM reports to trace the issue causing performance on db. -->Re-indexing and update statistics generation on tables/indexes on monthly basis. -->Configuring of alerts with the help of tools like SCOM, HP-BSM, HP-BAC. -->Closing gaps encountered on server as per audit findings. -->Responsible for Call logging/Assigning/Closing/Follow-up tickets(FCRM) issues. -->Disaster Recovery.
Jan, 2014 - May, 2016
•
2 years, 4 months
Associate Software Engineer(Tata Telecom)
Jul, 2012 - Jan, 2014
•
1 year, 6 months
Tata consultancy services
Jul, 2012 - Jan, 2014
•
1 year, 6 months
Maintenance of OSS product modules using Java / J2EE technologies, PL/SQL and Unix shell scripts. Monitor production performance, downtime activities, house cleanup activities. Interact with clients to improve various business processes Involved in daily support activity and made sure that all the systems are performing with 100% efficiency. Implementing alert mails/scripts based on the requirement. Coordinated with Business teams through and developing new implementations.
Jul, 2012 - Jan, 2014
•
1 year, 6 months
Education
Jawaharlal Nehru Technological University
2007 - 2011
•
4 years
B.Tech
India
2007 - 2011
•
4 years
Verifications
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