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UX ResearcherMay 2020
1. Identify potentially impactful opportunities for research, ranging from formative to evaluative 2. Crafting research strategy, recruitment, briefing, execution, analysis and synthesis 3. Plan and facilitate group activities such as workshops, co-design sessions, focus groups, and brainstorming sessions to stimulate divergent and convergent thinking 4. Generate & present actionable insights that informs and influences how our product teams think about our users in holistic way
Lead UI/UX DesignAug 2019 - Apr 2020 (8 months)
1. Assist business teams in monitoring online and offline merchant transactions. 2. Helping merchants to integrate online payment systems and help centers for merchants. 3. Coordination with internal and external teams to deal with transaction fraud. 4. Contribute to special projects, negotiate, develop strategic steps to overcome problems and develop teams. 5. Report the results of monitoring the merchant to the manager, VP, and SVP.
UX DesignerOct 2018 - Jul 2019 (9 months)
Researched and identified problems through stakeholder and user research in industry of agriculture. Worked in colaboration with an engineer on the visual and interaction design of mobile and website feature. Designed and validated work flows and interfaces through iterations.
Junior UI/UX DesignerJul 2018 - Sep 2018 (2 months)
Took part in the understanding and design phases of multiple feature of fintech app and [login to view URL] wireframing, visual design,and other design assets to support effective communication.
UI/UX DesignerMar 2018 - Jun 2018 (3 months)
Design for various of fintech projects for government and BUMN in [login to view URL] i have been handled are projects fo rArab Saudi Banks (Pitch Peoject),Jasa Marga Walet,Commuter Line Jabodetabek (pitch project), Finbox, and FinpayWalet.
Lead Merchant OperationsNov 2017 - Feb 2018 (3 months)
Managed merchant ops team of [login to view URL] the technical and non technical direction for all online and offline [login to view URL] technical document requirement and communicate with intergation team. Handle of transaction isues and technical isues of almerchants.
Project Solution FintechOct 2017 - Nov 2017 (1 month)
Asist business team to communicate with technical team of the client. Creating technical requirement document,and communicate the requirement to developer team.
Junior Front End ProgrammerAug 2015 - Oct 2017 (2 years)
Creating interface of website,optimize and create effective query, Maintain reconciliation website and communicate with technical team of client when they have [login to view URL] fix for every problem with the reconciliation application and other projects.