Humera A.

•7+ years of experience as a Business Analyst/Technical Writing with an ability to identify opportunities to improve business operations. •Good knowledge of System Development Life Cycle (SDLC) Methodologies. •Performs essential business analysis including JAD sessions, interviewing clients and creating use cases, decisions models, creating business flow charts, Process work flow, dataflow diagrams, user interface designs, ERD’s using MS VISO. •Experienced in analysis, design, development, implementation and evaluation of technical instructional materials. •Excel in preparing Business Requirement Specifications Documents, Project Proposal, User manuals, Hardware/Software Installation manual, Online Help, Training Documents and IT Security Manuals using Helping tools and Designing tools. •Good knowledge of MS Project to develop schedules and deadlines and analyze project details and information