iamkaye02 adlı kullanıcının profil görüntüsü
@iamkaye02
29 Aralık 2019 den beri üye
1 Referans

iamkaye02

Çevrimiçi Çevrimdışı
Experienced customer service professional with 8 years in the call center industry. This includes telephone customer service, technical support and chat/email specialist. specialist. Excellent communication skills.
$5 USD/hr
1 değerlendirme
0.0
  • 100%Tamamlanmış İşler
  • 100%Bütçe Dahilinde
  • 100%Zamanında
  • N/ATekrar İşe Alım Oranı

Portfolio Items

Son Değerlendirmeler

  • Fabian L. görüntüsü Project for Katrina Mae R. $5.00 USD

    “Katrina is an amazing freelancer. She delivered my project on deadline time with high quality. In fact, she did more than my expectations. She saved my time and money. I strongly recommend her to anyone. I am very happy while working with her. Thank you very much.”

Tecrübe

CHAT AND EMAIL SPECIALIST

Jan 2017 - Jun 2019 (2 years)

Respond to customer queries in a timely and accurate way, via chat or email to answer questions, solve problems, and troubleshoot. Monitor customer complaints on social media and reach out to provide assistance.

TECHNICAL SUPPORT/ SPECIALIST

Feb 2014 - Dec 2017 (3 years)

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved.

CUSTOMER SERVICE SPECIALIST

Aug 2011 - Nov 2013 (2 years)

Helped the company attain the highest client service ratings - earned high marks in all categories including communication skills, listening skills, problem resolution, and politeness.

Eğitim

Bachelor of Science in Nursing

2004 - 2008 (4 years)

Doğrulamalar

  • Facebook Bağlantılı
  • Tercih Edilen Freelancer
  • Ödeme Onaylı
  • Telefon Onaylandı
  • Kimliği Doğrulanmış
  • E-posta Onaylı

Başlıca Becerilerim

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