INDImind

A dynamic, honest and committed professional working from home office with good interpersonal skills and the right-practical "can do" attitude, who has gained working experience of over 12 years in the fields of Information Technology, Call Centre Management, Training, Management Information, Human Resources and Administration. Strong builder of trust-based relationships with business stakeholders and leaders. Passionate about inspiring customer service excellence. Passionate about delivering the highest level of quality in a clear and simple manner in any sort of BPO services to its clients. Areas of proficiency: Management Information (MI), Data analysis, MS Windows, MS Office Suite, Adobe Acrobat suite, Adobe Photoshop, Adobe Fireworks, Adobe Dreamweaver, Adobe Audition, Adobe Premier, Internet, network administration (Windows 2000/XP platform) , Call Centre Management, Customer Service, Training, Coaching, performance management, Data Entry and Transcription.