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Customer Service RepresentativeJun 2014
Answering pre and post customer tickets in Live Agent, answering phone for 5 business lines, responding promptly to live chat questions and issues as they come in as related to divorce, annulments, name changes, legal separations, and various adoptions (without giving legal advice), updating Quickbooks Database as needed with customer information, and writing product reviews.
Executive Administrative AssistantDec 2010 - Jun 2014 (3 years)
Upkeep of customer database, edit website through Weebly, design Powtoons as requested, use Send Out Cards to contact clients, organize materials for yearly taxes, administrative tasks
Co-OwnerMay 2004 - Oct 2008 (4 years)
Handling all aspects of Human Relations, scheduling, advertising, customer service, payroll, profit/loss projection, taxes, banking, client database upkeep, supply ordering, tanning bed upkeep
Legal Secretary Diploma2006 - 2007 (1 year)
Real Estate Certificate2008 - 2008 (1 month)
CPR (2008)Red Cross
I was certified by Red Cross to give infant and adult CPR.
I have put together a contract between myself and another person (roommate). This contract outlines all of the specific notices, fees, and other scenarios that may come up when subletting a room.
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