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@jessiglavan
Flag of United States Detroit Lakes, United States
Member since September, 2014
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jessiglavan

Çevrimiçi Çevrimdışı
I am currently working as a remote customer service representative. My job duties include: answering pre and post customer tickets in Live Agent, answering customer calls for 5 business lines, answering live chat questions and issues as they come in related to divorce, annulments, name changes, legal separations, and various adoptions (without giving legal advice), update Quickbooks, and write product reviews. I have several years of experience in basic office procedures: answering phones, database management, photocopying and filing. I am a very proficient computer and Internet user and am familiar Windows 8.1 and Microsoft Office.I have developed superior customer service skills in many areas during my time as a business owner. My many included responsibilities were: payroll, AR/AP, inventory, profit/loss, employee handbook assembly, employee discrepancies, and advertising. I am currently looking for a flexible, full-time, hourly, long term project.
$11 USD/sa
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Deneyim

Customer Service Representative

Jun 2014

Answering pre and post customer tickets in Live Agent, answering phone for 5 business lines, responding promptly to live chat questions and issues as they come in as related to divorce, annulments, name changes, legal separations, and various adoptions (without giving legal advice), updating Quickbooks Database as needed with customer information, and writing product reviews.

Executive Administrative Assistant

Dec 2010 - Jun 2014 (3 years)

Upkeep of customer database, edit website through Weebly, design Powtoons as requested, use Send Out Cards to contact clients, organize materials for yearly taxes, administrative tasks

Co-Owner

May 2004 - Oct 2008 (4 years)

Handling all aspects of Human Relations, scheduling, advertising, customer service, payroll, profit/loss projection, taxes, banking, client database upkeep, supply ordering, tanning bed upkeep

Eğitim

Legal Secretary Diploma

2006 - 2007 (1 year)

Real Estate Certificate

2008 - 2008 (1 month)

Sertifikalar

CPR (2008)

Red Cross

I was certified by Red Cross to give infant and adult CPR.

Yayınlar

Roommate Contract

I have put together a contract between myself and another person (roommate). This contract outlines all of the specific notices, fees, and other scenarios that may come up when subletting a room.

Doğrulamalar

  • Facebook Bağlantılı
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  • Ödeme Onaylı
  • Telefonu Doğrulanmış
  • Kimliği Doğrulanmış
  • E-postası Doğrulanmış

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